KMPC KB 062024 v 1.0

Industry Books

Calculators

Easy Pool Size Calculator for Your Chatbot

Here’s a user-friendly way for your chatbot to help customers determine their pool size in gallons:

Introduction:

Hi there! Welcome to Keep My Pool Clear’s pool size calculator. I can help you figure out how many gallons of water your pool holds. This information is crucial for proper pool chemical dosing and maintaining a healthy pool environment.

Step 1: Pool Shape Selection

  • Multiple Choice: Present the user with common pool shapes (e.g., rectangle, square, round, oval) with clear icons or pictures for easy identification. The chatbot can ask: “What is the shape of your pool?”

Step 2: Dimension Collection (Based on Shape Selection)

  • Rectangle/Square: “Enter the length (ft)” and “Enter the width (ft)” of the pool.
  • Round: “Enter the diameter (ft)” of the pool.
  • Oval: “Enter the longest length (ft)” and “Enter the widest width (ft)” of the oval pool.

Step 3: Depth Consideration

  • Multiple Choice: “On average, is the depth of your pool…?” with options like “shallow (3-4 ft),” “medium (5-6 ft),” or “deep (7+ ft)”. This simplifies the calculation for most residential pools.

Step 4: Calculation and Answer

  • Based on the chosen shape, dimensions, and average depth, the chatbot can perform a pre-programmed calculation to estimate the pool volume in cubic feet.
  • Formula Integration: You can integrate a formula into the chatbot that automatically calculates the volume based on the chosen shape and entered dimensions. Here are some examples:
    • Rectangle/Square: Volume (cubic ft) = Length (ft) x Width (ft) x Depth (ft)
    • Round: Volume (cubic ft) = (π x Diameter^2 x Depth) / 4 (π = 3.14)
    • Oval: Volume (cubic ft) = (π x Longest Length x Widest Width x Depth) / 4
  • Conversion to Gallons: Finally, the chatbot multiplies the volume in cubic feet by 7.5 (as there are 7.5 gallons in 1 cubic foot) to get the final volume in gallons.
  • Example Response: “Based on your input, your pool appears to hold approximately X,XXX gallons of water.”

Additional Considerations:

  • Disclaimer: The chatbot can clarify that this is an estimate, and the actual volume might vary slightly due to factors like pool liner variations or unique pool shapes.
  • Advanced Options: For users with complex pool shapes or multiple depths, the chatbot can offer to connect them with a live pool expert for a more precise calculation.

Benefits:

  • User-Friendly: This method is simple and easy for most pool owners to navigate.
  • Conversational Flow: The chatbot guides the user through the process with clear questions and instructions.
  • Time-Saving: The user can quickly determine their pool size without needing to perform manual calculations.

Brochures and Data Sheets

Installation Manuals

Product Manuals

Catalogs 2024

Fluidra Catalog 2024

Phone Script

1. Cleaning and Maintenance:
○ When customers call for cleaning services, your agent can provide
information about pricing and scheduling.
○ You’ve mentioned that pricing starts at $59.99 per visit for pool cleaning,
with an additional base chemical charge of $10 per visit. If extra
chemicals are needed, they’ll be reflected on the customer’s next
statement.
○ Maintenance services can be scheduled via a service call, which costs
$200 and includes one hour of labor.
2. Repairs and Diagnostics:
○ When customers inquire about repairs, your agent can explain the process
and pricing.
○ Since you offer a wide range of services, pricing quotes for maintenance
and repairs are best handled by a real person. Your agent can guide
customers to contact your team for personalized quotes.
3. Scheduling and Appointments:
○ Customers can schedule appointments with a real person during your
business hours (7 am to 5 pm, Monday through Friday).
○ On weekends (Saturday and Sunday), appointments are available by
appointment only.
4. Pool Chemical Delivery:
○ Your agent can inform customers about chemical delivery services.
○ If customers express interest, your agent can guide them on how to sign
up for chemical delivery.
5. Website and Sign-Up:
○ To direct customers to your website, your agent can provide the website
URL or describe the sign-up process.
○ Highlight the benefits of signing up for your services, such as convenience,
professional maintenance, and reliable repairs.
6. Equipment and Chemicals:
○ Mention that you offer a full line of chemicals and equipment to help
customers keep their pools clean and healthy.
○ If customers have specific questions about equipment or chemicals, your
agent can encourage them to reach out to your team.
Phone Script: Swimming Pool Cleaning and Maintenance Pricing Inquiry
1. Greeting:
○ “Thank you for calling [Your Company Name]! My name is [Your Name].
How can I assist you today?”
2. Customer Inquiry:
○ If the caller asks about cleaning or maintenance pricing, respond with:
■ “Certainly! We offer professional pool cleaning and maintenance
services. Our pricing starts at $59.99 per visit for pool cleaning.
Additionally, there’s a base chemical charge of $10 per visit. If any
extra chemicals are needed, they’ll appear on your next statement.”
■ “For water treatment, the cost is $19.99, and it’s billed immediately.”
■ “If you need minor repairs or diagnostics, we recommend
scheduling a service call. The service call fee is $200 and includes
one hour of labor.”
3. Personalized Quotes:
○ Explain that while you provide a wide range of services, personalized
quotes for maintenance and repairs are best handled by a real person:
■ “Since we offer hundreds of services, pricing quotes for specific
maintenance or repairs are tailored to your needs. I recommend
speaking with one of our experts to get an accurate quote. Would
you like me to connect you with someone who can provide more
details?”
4. Scheduling and Appointments:
○ Share information about scheduling:
■ “Our team is available Monday through Friday, from 7 am to 5 pm. If
those hours don’t work for you, we can also arrange appointments
on weekends by request.”
5. Chemical Delivery Services:
○ If the caller expresses interest in chemical delivery:
■ “We also offer convenient pool chemical delivery services. Would
you like more information about that?”
6. Website and Sign-Up:
○ Encourage the caller to visit your website or sign up for services:
■ “For more details and to sign up for our services, please visit our
website at [Your Website URL]. You’ll find everything you need
there!”
7. Closing:
○ “Thank you for considering [Your Company Name] for your pool care
needs. Is there anything else I can assist you with today?

Knowledge Base as of June 2024

Swimming Pool Knowledge Base: Keeping Your Pool Sparkling All Season

Welcome to the one-stop shop for all your swimming pool needs! This knowledge base is designed to be your trusty companion, providing valuable information on maintaining a pristine and healthy pool throughout the year. Whether you’re a seasoned pool owner or a sparkling-water newbie, we’ve got you covered.

Part 1: Maintaining Your Pool Paradise

  • Pool Cleaning: (Subcategories)
    • Weekly Cleaning Routine:
      • Skimming: Importance of removing leaves, debris, and surface scum to maintain water clarity and prevent clogging of filters.
      • Brushing: Techniques for brushing pool walls and floor to remove algae and biofilm buildup, ensuring a sparkling surface.
      • Vacuuming: Methods for vacuuming pool floor and removing settled dirt and debris, maintaining proper water circulation.
      • Filter Cleaning: Instructions on cleaning the filter cartridge or DE filter grids based on your pool’s filtration system.
      • Emptying Skimmer Basket: Regularly emptying the skimmer basket to prevent debris from overflowing back into the pool.
    • Importance of Regular Cleaning: Maintaining a consistent cleaning schedule prevents algae growth, promotes proper chemical balance, and extends the lifespan of your pool equipment.
    • Best Practices for Different Pool Types: (Include specific details for cleaning concrete, vinyl liner, and fiberglass pools, addressing any material-specific considerations.)
  • Pool Chemistry: (Subcategories)
    • Essential Pool Chemicals:
      • Sanitizer: Explain the function of chlorine or alternative sanitizers (bromine, minerals) in keeping your pool free of harmful bacteria and microorganisms.
      • pH Balancer: Highlight the importance of maintaining a proper pH level (ideally between 7.2 and 7.8) for swimmer comfort, equipment protection, and sanitizer effectiveness.
      • Shock (Oxidizer): Explain the purpose of shocking your pool periodically to eliminate combined chlorine and other contaminants that regular chlorine can’t handle.
      • Algaecide: Discuss the use of algaecide as a preventative measure to control algae growth, providing dosage instructions and safety precautions.
    • Testing and Balancing Pool Water:
      • Step-by-step guide on using a pool test kit to measure free chlorine, pH, and total alkalinity levels.
      • Clear instructions on adjusting chemical levels based on test results, explaining the importance of maintaining proper balance for a healthy pool.
    • Safety Precautions:
      • Always wear gloves and eye protection when handling pool chemicals.
      • Never mix chemicals directly; add them separately to the pool water according to manufacturer’s instructions.
      • Store pool chemicals in a cool, dry place, out of reach of children and pets.
  • Pool Equipment: (Subcategories)
    • Functions of Key Equipment:
      • Pool Pump: Explain the pump’s role in circulating pool water through the filtration system.
      • Pool Filter: Discuss the function of the filter in trapping debris and keeping your pool water clean. (Include details on different filter types: sand, cartridge, DE).
      • Pool Heater (Optional): Explain the purpose of a pool heater in extending your swimming season and maintaining comfortable water temperatures.
      • Pool Chlorinator (Optional): Discuss the function of an automatic chlorinator in dispensing chlorine steadily and maintaining sanitizer levels.
    • Basic Maintenance Procedures:
      • Pump Care: Regularly check pump basket for debris and clean it to ensure proper water flow.
      • Filter Maintenance: Clean or replace filter media based on your specific filter type and manufacturer’s recommendations.
      • Visual Inspection: Periodically inspect pool equipment for leaks, loose connections, or any signs of wear and tear.
    • Signs Your Equipment Needs Repair:
      • Unusual noises coming from the pump.
      • Decreased water flow or pressure.
      • Visible leaks around the equipment.
      • Pool not heating properly (if applicable).
      • Ineffectiveness of pool cleaning despite proper maintenance.
  • Winterization and Reopening: (Subcategories)
    • Winterization Procedures:
      • Step-by-step guide on winterizing your pool for colder months, including lowering water level, adding antifreeze to specific equipment (consult your manual), and covering the pool securely.
      • Importance of winterization to prevent freezing water from damaging pool pipes, fittings, and equipment.
    • Reopening and Re-starting: *

Part 1: Maintaining Your Pool Paradise (Continued)

Here’s a detailed breakdown of each category within the “Maintaining Your Pool Paradise” section of your swimming pool knowledge base:

  1. Pool Cleaning:
  • Weekly Cleaning Routine:
    • Skimming:
      • Importance: Regularly skimming your pool removes leaves, insects, debris, and surface scum that can cloud the water, clog filters, and provide breeding grounds for bacteria.
      • Frequency: Skimming should be done daily during peak usage periods (summer) and at least 2-3 times per week throughout the year.
      • Tools: Use a fine-mesh pool skimmer net to remove floating debris gently from the water surface.
      • Pro Tip: Skim before brushing to prevent dislodged debris from settling back down.
    • Brushing:
      • Importance: Brushing the pool walls and floor removes algae, biofilm buildup, and mineral deposits that can stain your pool surface and make it slippery. Regular brushing helps maintain a sparkling finish and promotes sanitizer effectiveness.
      • Frequency: Brush the entire pool surface, including walls, floor, steps, and corners, at least once a week.
      • Tools: Use a pool brush with soft bristles for concrete or fiberglass pools, and stiffer bristles for vinyl liner pools.
      • Technique: Brush in a circular motion, applying moderate pressure, focusing on areas prone to algae growth like corners and steps.
    • Vacuuming:
      • Importance: Vacuuming removes dirt, debris, and settled particles from the bottom of your pool that the skimmer and filter might miss. This helps maintain proper water circulation and filtration efficiency.
      • Frequency: Vacuum your pool weekly, or more often if heavily used or prone to debris accumulation.
      • Tools: Use a manual pool vacuum cleaner or an automatic pool cleaner attached to your pool’s filtration system.
      • Technique: For manual vacuuming, slowly move the vacuum head across the pool floor, ensuring all areas are covered. For automatic cleaners, empty the debris canister regularly as per the manufacturer’s instructions.
    • Filter Cleaning:
      • Importance: Regularly cleaning your pool filter ensures optimal water filtration and prevents clogging.
      • Frequency: Cleaning frequency depends on your filter type and usage. For cartridge filters, clean them every 1-2 weeks. For sand filters, backwash them every 2-4 weeks, and replace the sand every 3-5 years. DE filters require cleaning and adding DE powder based on manufacturer’s recommendations.
      • Cleaning Instructions: Refer to your specific filter manual for detailed cleaning procedures.
      • Pro Tip: Rinse the filter thoroughly after cleaning to remove trapped debris and ensure proper water flow.
    • Emptying Skimmer Basket:
      • Importance: The skimmer basket traps debris collected from the pool surface. Regularly emptying it prevents the basket from overflowing and debris from re-entering the pool water.
      • Frequency: Empty the skimmer basket daily during peak usage and at least 2-3 times a week throughout the year.
      • Tip: Empty the basket before it gets completely full to maintain optimal skimmer functionality.
  1. Pool Chemistry:
  • Essential Pool Chemicals:
    • Sanitizer:
      • Function: Pool sanitizers eliminate harmful bacteria, algae, and other microorganisms that can contaminate your pool water and pose health risks. Chlorine is the most common sanitizer, but bromine and mineral systems are also available.
      • Chlorine: Explain different chlorine types (granular, tablets, liquid) and their application methods. Highlight the importance of maintaining a free chlorine level between 1-3 ppm for proper sanitation.
      • Bromine: Discuss bromine as an alternative sanitizer often preferred for its gentler odor compared to chlorine. Mention the use of a bromine feeder and maintaining a bromine level of 3-5 ppm.
      • Mineral Systems: Briefly explain mineral pool sanitizers that use copper and silver ions to combat bacteria and algae growth. Note that these systems often require supplementary chlorine to maintain a residual sanitizer level.
    • pH Balancer:
      • Function: pH refers to the acidity or alkalinity of your pool water. A proper pH level (ideally between 7.2 and 7.8) is crucial for several reasons: *

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Pool Chemistry (Continued):

* **pH Balancer (Continued):**

    * **Importance:** A proper pH level (ideally between 7.2 and 7.8)  is crucial for several reasons:

        * **Swimmer Comfort:**  Water outside the ideal pH range can cause skin and eye irritation for swimmers.

        * **Equipment Protection:**  Imbalanced pH can damage pool equipment by corroding metal components or causing scaling on surfaces.

        * **Sanitizer Effectiveness:**  Chlorine and other sanitizers work most effectively within a proper pH range.

 

* **Shock (Oxidizer):**

    * **Function:** Shocking your pool is a periodic treatment used to eliminate  combined chlorine  and other contaminants that regular chlorine can’t handle. Combined chlorine is a byproduct of chlorine reacting with ammonia (from sweat, urine, etc.) and can cause unpleasant odors and eye irritation.

    * **Frequency:** Shock your pool  weekly  during peak usage periods and  bi-weekly  during  off-seasons. Additionally,  shock the pool  after heavy rain or bather loads.

    * **Shock Products:**  Several  shock products  are available, including granular chlorine shock, liquid chlorine shock, and non-chlorine shock  for those with alternative sanitizers.  Always follow manufacturer’s instructions for dosage and application.

    * **Safety Precaution:**  Never mix shock directly with other pool chemicals.  Add shock to the pool water while the pump is running.

 

* **Algaecide:**

    * **Function:**  Algaecide is a preventative measure to control algae growth in your pool.  Algae spores are  always  present in the environment  and can quickly establish themselves if given the opportunity.

    * **Types:**  There are various algaecide types,  including preventative, eradicating, and algaecide with clarifier  properties.  Choose the  appropriate type  based on your needs.

    * **Application:**  Follow  manufacturer’s instructions  for dosage and frequency of algaecide application.  Generally,  preventative algaecide  is added  weekly  during peak season.

    * **Safety Precaution:**   Keep algaecide out of reach of children and pets.  Avoid overusing algaecide, as excessive copper-based algaecides can stain pool surfaces.

 

  • Testing and Balancing Pool Water:
    • Importance: Regularly testing your pool water chemistry is essential to maintain a healthy and sparkling pool.
    • Testing Frequency: Test your pool water at least weekly during peak usage and every 2-3 weeks during off-seasons. Test more frequently after heavy rain, pool parties, or shocking the pool.
    • Test Kit: Use a liquid or digital pool test kit to measure free chlorine, pH, and total alkalinity levels. Follow the test kit instructions carefully for accurate results.
    • Balancing Water Chemistry: Based on your test results, adjust chemical levels as needed to maintain ideal ranges:
      • Free Chlorine: 1-3 ppm
      • pH: 7.2 – 7.8
      • Total Alkalinity: 80-120 ppm (recommended range may vary slightly depending on your sanitizer type)
    • Adjusting Chemical Levels:
      • Increasing Chlorine: Add granular chlorine, chlorine tablets, or liquid chlorine according to package instructions and desired chlorine level increase.
      • Decreasing Chlorine: Wait several hours before retesting, as chlorine levels can fluctuate slightly. If necessary, use a chlorine neutralizer as per manufacturer’s directions.
      • Raising pH: Add pH increaser gradually according to package instructions and retest until the desired pH level is reached.
      • Lowering pH: Add pH decreaser gradually according to package instructions and retest until the desired pH level is reached.
      • Total Alkalinity: If total alkalinity is consistently out of range, consult a pool professional for proper adjustment methods.
  • Safety Precautions:
    • Always wear gloves and eye protection when handling pool chemicals.
    • Never mix chemicals directly. Add them separately to the pool water according to manufacturer’s instructions.
    • Store pool chemicals in a cool, dry place, out of reach of children and pets.
    • Read and follow all safety instructions on pool chemical labels before use.

By following these guidelines and maintaining a consistent cleaning and chemical balancing

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Pool Equipment:
  • Functions of Key Equipment:
    • Pool Pump:
      • Function: The pool pump is the heart of your pool’s circulation system. It continuously circulates pool water through the filter, skimmer, and other attached features.
      • Capacity: Pool pumps are sized based on your pool’s volume and turnover rate (recommended time it takes to completely circulate the pool water). A properly sized pump ensures efficient filtration and water sanitation.
    • Pool Filter:
      • Function: The pool filter traps dirt, debris, and contaminants from the pool water as it circulates through the system. A clean filter is essential for maintaining clear and healthy pool water.
      • Types of Filters:
        • Sand Filter: Uses sand as the filtering media. Requires periodic backwashing to remove trapped debris and rinsing to prevent sand caking.
        • Cartridge Filter: Uses a replaceable filter cartridge that traps debris. Cartridges require regular cleaning or replacement depending on usage.
        • DE Filter: Uses diatomaceous earth (DE) powder as a filtering media. DE filters offer the finest filtration but require adding DE powder regularly and more frequent cleaning procedures compared to other filter types.
    • Pool Heater (Optional):
      • Function: A pool heater extends your swimming season by warming the pool water to a comfortable temperature. Several heater types are available, including gas heaters, electric heaters, and solar pool heaters.
    • Pool Chlorinator (Optional):
      • Function: An automatic pool chlorinator dispenses chlorine steadily into the pool water, helping to maintain consistent sanitizer levels and reducing the need for manual chlorine application. Chlorinators come in various types, including tablet feeders and salt chlorine generators.
  • Basic Maintenance Procedures:
    • Pump Care:
      • Pump Basket: Regularly check the pump basket for debris accumulation. A clogged basket restricts water flow and reduces pump efficiency. Clean the basket as needed, typically weekly during peak usage.
      • Visual Inspection: Periodically inspect the pump for leaks, loose electrical connections, or unusual noises. Address any concerns promptly to prevent potential damage.
    • Filter Maintenance:
      • Cleaning or Replacement: Clean or replace filter media based on your specific filter type and manufacturer’s recommendations. For example, sand filters require backwashing, cartridge filters need cleaning or replacement every few weeks, and DE filters require regular cleaning and DE powder additions.
      • Pressure Gauge: Monitor the filter pressure gauge. A significant increase in pressure indicates a clogged filter that needs cleaning, while low or no pressure might indicate a problem with the pump or leaks in the system.
    • General Maintenance:
      • Turn off the pump before performing any maintenance on the equipment.
      • Consult your pool equipment manuals for specific cleaning and maintenance instructions for your particular models.
  • Signs Your Equipment Needs Repair:
    • Unusual noises: Grinding, clanging, or any abnormal sounds coming from the pump could indicate bearing wear or internal component problems.
    • Decreased water flow or pressure: A clogged filter or malfunctioning pump can cause reduced water flow through the system.
    • Visible leaks: Leaks around the pump, filter, or pool connections require immediate attention to prevent water damage and wasted pool water.
    • Pool not heating properly (if applicable): Issues with the heater’s thermostat, igniter, or other components can cause malfunctioning.
    • Ineffectiveness of pool cleaning despite proper maintenance: If your pool remains cloudy or has persistent algae problems even with regular cleaning and proper chemical balance, it might indicate circulation or filtration problems that require equipment inspection or repair.

If you notice any of these signs, consult a qualified pool service professional for diagnosis and repair. Attempting to fix complex equipment issues yourself can be dangerous and lead to further damage.

  1. Winterization and Reopening:
  • Winterization Procedures:
    • Importance: Winterizing your pool properly is crucial to protect it from damage during freezing temperatures. By taking these steps, you prevent water pipes, fittings, and equipment from cracking or bursting due to ice expansion.
    • General Steps:
      • Lower Water Level: Lower the pool water level below the skimmer box to prevent freezing water from damaging the skimmer and pool liner.

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Winterization Procedures (Continued):

* **Clean and Balance Pool Water:**  Perform a  thorough cleaning  of your pool to remove any debris.  Shock the pool  to eliminate bacteria and algae growth  during the off-season.  Ensure proper chemical balance  with a focus on  stabilizing  the chlorine level  for  winter protection.

 

* **Blow Out Pool Lines:**  This step  involves  using a  powerful  air compressor  to  force  water out  of the pool pipes, filter, and  other equipment.  This  prevents  water from freezing and  expanding  within the plumbing system,  which could cause  cracks and  damage. 

    * **Safety Note:**   Blowing out pool lines  can be a  complex  task.  If you are uncomfortable  performing this step yourself,  consult a  professional pool service company  to ensure  it’s done correctly.

 

* **Add Pool Antifreeze (Optional):**  In some  frigid climates,  adding  propylene glycol antifreeze  to specific pool equipment  can provide  additional  protection.  **Consult your pool equipment manuals  carefully**  for  specific instructions  on  where and how much antifreeze to use for  each piece of equipment.  **Never add antifreeze directly to the pool water.**

 

* **Winter Pool Cover:**  Secure a high-quality  winter pool cover  over your pool.  The cover  protects the pool from  debris accumulation,  prevents  algae growth  during the off-season,  and  minimizes  water evaporation.  Choose a  cover  designed for your  pool size  and  weight it down  securely  with  water tubes or  cover anchors  to prevent  it from blowing away  during winter storms.

 

  • Reopening and Re-starting:
    • Spring Cleaning: Once the danger of freezing temperatures has passed, remove the winter pool cover and carefully dispose of any accumulated debris.
    • Rebalancing Pool Chemistry: Test your pool water and adjust chemical levels as needed to bring them back within the ideal ranges for a healthy and sparkling pool.
    • Reattach Pool Equipment: Reconnect any winterized equipment and restart the pool pump and filter system.
    • Brushing and Vacuuming: Give your pool a thorough brushing and vacuuming to remove any debris that might have settled during the winter months.

By following these winterization and reopening procedures, you can ensure your pool remains protected during the off-season and be ready to enjoy a refreshing swim come spring.

This detailed breakdown provides a comprehensive overview of essential pool maintenance tasks. Remember, consistent cleaning, proper chemical balance, and regular equipment maintenance are key to keeping your pool sparkling and inviting all season long. If you have any further questions or require assistance with specific pool maintenance or repair needs, don’t hesitate to contact your trusted pool service company.

roubleshooting Common Pool Problems:

  • Green or Cloudy Pool Water:
  • Causes: Algae growth, imbalanced chemicals (low chlorine or high pH), inadequate filtration, or environmental factors (e.g., heavy rain, wind blowing debris).
    pen_spark
  • Solutions: Shock the pool to kill algae, adjust chemical levels, clean the filter, and skim the pool regularly. Consider using a clarifier to improve water clarity.
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    hthpools.com
    Cloudy pool water
  • Black Algae:
  • Causes: A more persistent type of algae that thrives in areas with poor circulation and low chlorine levels.
  • Solutions: Brush the affected areas aggressively to remove algae spores, shock the pool repeatedly until the black algae disappears, maintain proper chlorine levels, and improve circulation by adjusting pump run time or adding circulation jets.
    Opens in a new window reddit.com
    Black algae in pool
  • Brown or Red Stains:
  • Causes: Metal stains from dissolved metals in well water or cor corroded pool equipment. Iron can cause brown stains, while copper can cause red stains.
  • Solutions: Identify the source of the metal and address it. Use a metal sequestrant to bind the metal particles in the water, allowing them to be filtered out. Apply a stain removal treatment specifically designed for your stain type.
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    astralpool.com.au
    Brown pool stains
  • Cloudy or Foamy Water After Shocking:
  • Causes: A normal reaction after shocking the pool as dead algae cells and contaminants are released into the water.
  • Solutions: Run the filter continuously for 24-48 hours to allow the filter to trap the particles. Backwash the sand filter or clean the cartridge filter as needed.
  • Pool Liner Wrinkles or Tears:
  • Causes: Overtime, exposure to sunlight and chemicals can cause vinyl pool liners to become brittle and develop wrinkles or tears. Freezing temperatures can also damage liners if the pool wasn’t winterized properly.
  • Solutions: Minor wrinkles might disappear on their own as hot weather relaxes the liner material. For more significant wrinkles or tears, consult a pool professional for repair or replacement of the liner.
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    prestigepoolsnc.com
    Pool liner wrinkles

Additional Tips:

  • Shock the pool at night: Sunlight can reduce the effectiveness of chlorine.
  • Invest in a pool cover: A pool cover helps to minimize water evaporation, reduce chemical consumption, and keep debris out of the pool.
  • Schedule regular professional pool service: A professional pool service company can inspect your pool for potential problems, perform maintenance tasks like deep cleaning and filter maintenance, and advise you on chemical balancing to keep your pool in top shape throughout the year.

By incorporating this troubleshooting section and additional tips, you can provide your customers with valuable resources to address common pool problems and maintain a healthy and beautiful swimming pool.

Sanitizers:

  • Chlorine:
    • Function: Chlorine is the most common pool sanitizer. It eliminates bacteria, viruses, algae, and other microorganisms that can contaminate your pool water and pose health risks. Chlorine works by oxidizing these contaminants, essentially breaking them down at a cellular level.
    • Types: Chlorine comes in various forms, each with its application methods:
      • Granular Chlorine: Slowly dissolves in the pool water, providing continuous chlorine release. Requires a chlorine feeder or chlorine dispenser for controlled application.
      • Chlorine Tablets: Similar to granular chlorine in function, but dissolve slower, offering longer-lasting chlorine levels. Used in chlorine feeders or floating dispensers.
      • Liquid Chlorine (Sodium Hypochlorite): The strongest form of chlorine, often used for shocking the pool to eliminate combined chlorine and other contaminants. Handle with care due to its concentrated nature.
  • Bromine:
    • Function: Bromine is an alternative pool sanitizer often preferred for its gentler odor compared to chlorine. Bromine works similarly to chlorine by oxidizing contaminants in the pool water.
    • Application: Bromine requires a bromine feeder that dispenses bromine tabs or cartridges continuously into the pool water. Maintain a bromine level of 3-5 ppm for proper sanitation.
  • Mineral Systems:
    • Function: Mineral pool sanitizers use copper and silver ions to combat bacteria and algae growth. These minerals gradually disperse into the pool water and inhibit the growth of microorganisms.
    • Limitations: Mineral systems often require supplementary chlorine to maintain a residual sanitizer level effective against a broad spectrum of contaminants.

Other Essential Pool Chemicals:

  • pH Balancer:
    • Function: pH refers to the acidity or alkalinity of your pool water. A proper pH level (ideally between 7.2 and 7.8) is crucial for several reasons:
      • Swimmer Comfort: Water outside the ideal pH range can cause skin and eye irritation for swimmers. Very acidic water can cause itchy skin and red eyes, while highly alkaline water can feel slippery and irritate the eyes.
      • Equipment Protection: Imbalanced pH can damage pool equipment by corroding metal components (low pH) or causing scaling on surfaces (high pH). Calcium scaling can clog filters, pipes, and jets, reducing circulation and filtration efficiency.
      • Sanitizer Effectiveness: Chlorine and other sanitizers work most effectively within a proper pH range. Low pH reduces chlorine’s effectiveness, while high pH can make chlorine more aggressive and potentially irritating to swimmers.
    • Types of pH Balancers: There are separate pH increaser and pH decreaser products available to adjust your pool water’s pH level up or down as needed.
  • Shock (Oxidizer):
    • Function: Shocking your pool is a periodic treatment used to eliminate combined chlorine and other contaminants that regular chlorine can’t handle. Combined chlorine is a byproduct of chlorine reacting with ammonia (from sweat, urine, etc.) and can cause unpleasant odors and eye irritation. Shocking essentially boosts the chlorine’s oxidizing power to break down these combined chloramines and other contaminants.
    • Products: Several shock products are available, including granular chlorine shock, liquid chlorine shock, and non-chlorine shock for those with alternative sanitizers. Always follow manufacturer’s instructions for dosage and application.
  • Algaecide:
    • Function: Algaecide is a preventative measure to control algae growth in your pool. Algae spores are always present in the environment and can quickly establish themselves if given

Here are some of the leading pool equipment manufacturers:

These manufacturers offer a wide variety of pool equipment products, including pumps, filters, heaters, chlorinators, automation systems, and robotic cleaners. It’s important to note that I cannot provide website addresses directly, but searching the web using the provided manufacturer names should lead you to their official websites.

Keep My Pool Clear – Ultimate Pool Knowledge Base (Central Texas)

Welcome to Keep My Pool Clear’s comprehensive pool knowledge base! This resource is designed to empower both our amazing customers and our dedicated employees with everything you need to know about keeping your Central Texas pool sparkling clean and healthy all year round.

For Customers:

For Employees:

  • Pool Equipment Knowledge:
    • Pool Equipment Basics (https://www.poolcorp.com/): Gain a comprehensive understanding of essential pool equipment like pool filters, pumps, heaters, chlorinators, and automatic pool cleaners.
    • Troubleshooting Pool Equipment (https://www.zodiacpoolsystems.com/en/): Learn how to diagnose and troubleshoot common issues with pool pumps, filters, and other equipment components.
    • Manufacturer Resources: Provide links to manufacturer websites for specific pool equipment brands you service. This allows employees to access detailed manuals, troubleshooting guides, and support resources.
  • Advanced Pool Care Techniques:
  • Customer Service Training:
    • The Pool & Spa Marketing Summit (https://www.thepoolspashow.com/nespa2023/Public/exhibitors.aspx?Index=All&ID=3388): Consider attending industry conferences or workshops focused on customer service excellence in the pool and spa industry.
    • Role-Playing Scenarios: Develop role-playing scenarios to train employees on handling common customer inquiries, resolving complaints, and providing exceptional service.
  • Central Texas Pool Regulations:
    • Texas Commission on Environmental Quality – Public Swimming Pools (https://www.tceq.texas.gov/): Stay informed about state regulations for public swimming pools, including permitting, inspections, and water quality standards.
    • Local City/

continue

Keep My Pool Clear – Ultimate Pool Knowledge Base (Central Texas) (Continued)

For Employees (Continued):

  • Local City/County Pool Regulations: In addition to state regulations, some cities and counties in Central Texas may have additional pool safety and maintenance regulations. Here are some resources to help you stay informed:

  • Sales and Service Training:

    • Keep My Pool Clear Product Knowledge Base: Develop a comprehensive internal knowledge base that details the features and benefits of pool equipment, cleaning supplies, and chemicals offered by your company.
    • Manufacturer Sales Training: Many pool equipment manufacturers offer sales training programs to equip employees with the knowledge to confidently recommend and sell their products.
    • Pool Service Techniques: Develop training programs on various pool service techniques, including:
      • Performing thorough pool inspections
      • Efficient cleaning methods for different pool surfaces
      • Safe and effective chemical application procedures
      • Proper pool equipment maintenance procedures

Additional Resources:

  • Keep My Pool Clear Video Library ([link to your company video library, if applicable]): Create a video library with informative content on various pool care topics. This can be a valuable training tool for employees and a resource for customers seeking visual guidance.
  • Industry Publications: Subscribe to industry publications like Pool Magazine or Aqua Magazine to stay updated on the latest pool technology, trends, and best practices.
  • Keep My Pool Clear Employee Forum ([link to your company forum, if applicable]): Consider creating an internal forum where employees can ask questions, share knowledge, and collaborate on solving pool care challenges.

By providing your employees with a comprehensive knowledge base, ongoing training opportunities, and access to valuable resources, you can empower them to become pool care experts and deliver exceptional service to your customers in Central Texas.

Keep My Pool Clear is committed to being your one-stop shop for all things pool care! We hope this knowledge base serves as a valuable resource for both our customers and employees. If you have any further questions, please don’t hesitate to contact us.

this is far too small. it needs to be larger and more detailed covering equipment, chemicals, as well as servicing and repairing. I want service and repair guides as well as a checklist for each type of service or repair

Keep My Pool Clear – Ultimate Pool Knowledge Base (Central Texas) (Expanded)

Welcome back to Keep My Pool Clear’s ultimate pool knowledge base! This comprehensive resource empowers both our customers and employees with in-depth information on maintaining sparkling clean and healthy pools throughout Central Texas.

Part 1: Pool Equipment

  • Pool Filters:

    • Types:
      • Sand Filters: Explained with their working principles, cleaning procedures (backwashing), and maintenance tips (replacing sand).
      • Cartridge Filters: Explained with their working principles, cleaning procedures, and replacement frequency.
      • Diatomaceous Earth (DE) Filters: Explained with their working principles, DE powder usage and cleaning procedures.
    • Troubleshooting: Guide to identify common filter problems (low pressure, cloudy water) and recommended solutions.
    • Resources: Links to manufacturer websites for specific pool filter models and troubleshooting manuals.
  • Pool Pumps:

    • Types:
      • Single-Speed Pumps: Explained with their operation and considerations for energy efficiency.
      • Variable-Speed Pumps: Explained with their benefits (energy savings, quieter operation) and programming tips.
    • Maintenance: Guide on regular pump maintenance tasks (lubrication, checking for leaks) and troubleshooting common pump issues (not priming, tripping circuit breaker).
    • Resources: Links to manufacturer websites for specific pool pump models and repair manuals.
  • Pool Heaters:

    • Types:
      • Gas Heaters: Explained with their benefits (fast heating, efficient) and considerations (flue maintenance).
      • Electric Heaters: Explained with their benefits (clean operation) and considerations (higher running costs).
      • Solar Pool Heaters: Explained with their working principles, installation considerations, and maintenance tips.
    • Troubleshooting: Guide to identify common heater problems (not igniting, low water flow) and recommended solutions.
    • Resources: Links to manufacturer websites for specific pool heater models and troubleshooting manuals.
  • Pool Chlorinators:

    • Types:
      • Salt Chlorine Generators: Explained with their working principles, salt cell maintenance, and safety precautions.
      • Liquid Chlorine Feeders: Explained with their operation and safety considerations for handling chlorine.
    • Maintenance: Guide on cleaning and maintaining chlorinators, including salt cell replacement for salt chlorine generators.
    • Resources: Links to manufacturer websites for specific pool chlorinator models and user manuals.
  • Automatic Pool Cleaners:

    • Types:
      • Pressure Side Cleaners: Explained with their working principles and connection to the pool’s filtration system.
      • Suction Side Cleaners: Explained with their working principles and connection to the pool skimmer.
      • Robotic Pool Cleaners: Explained with their benefits (autonomous cleaning), features, and maintenance tips.
    • Troubleshooting: Guide to identify common automatic pool cleaner problems (not moving, erratic cleaning patterns) and recommended solutions.
    • Resources: Links to manufacturer websites for specific pool cleaner models and troubleshooting manuals.

Part 2: Pool Chemicals

  • Pool Sanitation:
    • Chlorine: Explained as the primary pool sanitizer, its functions (killing bacteria, algae), and different chlorine forms (liquid, tablets, granules).
    • Shocking: Explained as the process of raising chlorine levels to eliminate combined chlorine and contaminants. Guide on shocking frequency and procedures.
    • Bromine: Explained as an alternative sanitizer to chlorine, its benefits (gentler on eyes and skin) and considerations (higher cost).
    • Baquacil: Explained as a non-chlorine sanitizer option, its benefits (longer-lasting residual) and considerations (testing requirements).
  • Pool Water Balance:
    • pH Level: Explained as a crucial water balance parameter impacting chlorine effectiveness and swimmer comfort. Guide on maintaining proper pH levels (around 7.2-7.8).
    • Alkalinity: Explained as a buffer that helps stabilize pH levels. Guide on maintaining proper alkalinity levels.
    • Calcium Hardness: Explained as impacting pool surface integrity and scaling potential. Guide on maintaining proper calcium hardness levels.
  • Algae Prevention and Treatment:
    • Algaecide Types: Explained with different algaecide types (preventive, eradicating) and their effectiveness against specific algae strains.
    • Algae Identification: Guide to identify common pool algae types (green algae, black algae) and recommend treatment strategies.
  • Pool Stain Removal:
    • Stain Identification: Guide to identify common pool stains (metal stains, organic stains) based on their color and location.
    • Stain Removal Techniques: Explained with different stain removal solutions and application procedures based on the stain type.

Part 3: Pool Service and Repair

Keep My Pool Clear offers a variety of pool services in Central Texas. Here’s a detailed breakdown of each service with checklists and troubleshooting tips:


continue

Show drafts

Keep My Pool Clear – Ultimate Pool Knowledge Base (Central Texas) (Continued)

Part 3: Pool Service and Repair (Continued)

  • Weekly Pool Cleaning Service:

    • Checklist:

      • Skimming debris from the water surface.
      • Brushing pool walls and floor to remove algae and biofilm.
      • Netting any remaining debris from the water.
      • Emptying the skimmer basket and cleaning the pump strainer basket.
      • Testing pool water chemistry (pH, chlorine, alkalinity).
      • Adjusting pool water chemistry as needed to maintain proper balance.
      • Topping off pool water if necessary to maintain the appropriate water level.
      • Visually inspecting pool equipment for any leaks or malfunctions.
      • Reporting any issues identified during cleaning to the pool owner.
    • Troubleshooting Tips:

      • Excessive debris load: May indicate surrounding trees or landscaping needing attention.
      • Difficulty maintaining chlorine levels: Pool may require shocking or equipment inspection for potential leaks.
      • Low water level: Check for leaks in the pool structure, pipes, or equipment.
  • Pool Filter Cleaning:

    • Sand Filter Backwashing:

      • Checklist:
        • Setting the filter valve to “backwash” position.
        • Running the filter for several minutes to expel dirty water and accumulated debris.
        • Rinsing the filter until the expelled water runs clear.
        • Setting the filter valve back to the “filter” position.
      • Frequency: Every 2-4 weeks during peak usage (summer) and 4-6 weeks during off-peak season.
    • Cartridge Filter Cleaning:

      • Checklist:
        • Removing the cartridge filter element from the pool filter tank.
        • Hosing down the cartridge with a strong stream of water to remove debris.
        • Inspecting the cartridge for tears or damage and replacing it if necessary.
        • Reinstalling the cleaned cartridge element back into the filter tank.
      • Frequency: Every 2-4 weeks during peak usage.
    • DE Filter Cleaning:

      • Checklist:
        • Removing the DE filter element from the pool filter tank.
        • Spraying down the element with a hose to remove loose DE powder and debris.
        • Soaking the element in a DE filter cleaner solution (according to manufacturer’s instructions) for a designated time.
        • Rinsing the element thoroughly to remove all cleaning solution residue.
        • Recharging the filter tank with a fresh DE powder dose according to the manufacturer’s recommendations.
        • Reinstalling the cleaned element back into the filter tank.
      • Frequency: Every 1-2 weeks during peak usage.
  • Pool Equipment Repair:

    • Pool Pump Repair:
      • Common Issues: Leaking pump seals, clogged impeller, malfunctioning electrical components.
      • Solutions: Keep My Pool Clear offers repair services for pool pumps. In some cases, replacing the pump might be more cost-effective depending on the age and extent of the damage.
    • Pool Heater Repair:
      • Common Issues: Faulty ignition system, malfunctioning flow sensor, failing heat exchanger.
      • Solutions: Keep My Pool Clear offers repair services for pool heaters. Depending on the heater type and severity of the issue, replacement might be necessary.
    • Pool Chlorinator Repair:
      • Common Issues: Low salt cell output (salt chlorine generators), malfunctioning control board (all chlorinators).
      • Solutions: Keep My Pool Clear offers repair services for chlorinators. Salt cell replacement might be needed for salt chlorine generators.

Additional Services:

  • Pool Leak Detection and Repair: Keep My Pool Clear utilizes advanced leak detection methods to pinpoint leaks and offers repair services to address them promptly.
  • Pool Winterization: Our guide on winterizing your pool in Central Texas (link to previous section) provides step-by-step instructions for proper pool closure during the off-season.

Remember: For any complex pool equipment repairs or troubleshooting issues beyond the scope of routine maintenance, consulting a qualified pool service professional like Keep My Pool Clear is highly recommended.

Safety First: Always ensure you turn off the pool pump and electrical breaker before performing any pool maintenance or repairs.

By familiarizing yourself with this comprehensive pool knowledge base, you’ll be well-equipped to maintain a sparkling clean and healthy pool. Keep My Pool Clear is here to answer any further questions you may have and provide exceptional pool service throughout Central Texas!

 

Current Pricing as of June 2024

Name Description Type Tax Price
1/2′ All- Weather Electrical Connection Housing   Service Not Taxable $9.99
15 Amp, 1 Pole, GFCI Breaker   Sales Taxable $119.99
15 Amp, Single Pole Breaker   Sales Taxable $14.99
2 Filter Cleaning – Green-to-Clean   Service Taxable $199.99
2 High Temp Union Lit   Sales Taxable $39.99
2 inch Equalizer Plug   Sales Taxable $29.99
2.5 inch Fitting Extender   Sales Taxable $29.99
2.5 inch PVC By the Foot Sales Taxable $2.99
20 Amp 2 Pole GFCI breaker with install   Service Taxable $179.99
20 AMP Single Pole Breaker   Sales Taxable $15.99
20 Amp, 2 Pole Breaker   Sales Taxable $19.99
20 Amp, 2 Pole GFCI Breaker   Sales Taxable $129.99
3HP and Under Motor Replacement   Service Taxable $299.99
Acid Wash Drain the pool and acid wash the finish. Then add new water and necessary startup chemicals. Acid washing typically removes heavy staining and buildup,. However, there is no guarantee the process will remove any or all stains. Service Taxable $699.99
Additional Hardware and Supplies Addtional Electrical and Plumbing Supplies Sales Taxable $49.99
Additional Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $99.99
Additional Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $149.99
Additional Labor   Service Taxable $59.99
Additional Labor – 99 Additional Labor Rate per Hour Service Taxable $99.99
Additional Service Rate 15 Minute Increments Service Taxable $37.50
Additonal Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $199.99
Advanced Pro 250 Robotic Vacuum LA Sales Taxable $897.44
Alkalinity Up Added Alkalinty Up Mix Sales Taxable $1.59
American Titan Filter Belt O-Ring American Titan Filter Belt O-Ring 53008800z Sales Taxable $59.99
Aqualink Temperature Sensor Air/Water/Solar   Sales Taxable $109.99
Autofill New pool autofill and new high pressure hose Sales Not Taxable $145.00
Ball Valve Ball Valve Replacement Piece Sales Taxable $29.99
Black Alagecide Treatment – Weekly   Sales Taxable $11.99
Black Algae Treatment   Sales Taxable $149.99
Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Jandy Or Wall Switch Program VLP3030-J Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Jandy Or Wall Switch Program VLP3030-J Sales Taxable $1,099.99
Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Pentair Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Pentair Niche VLP4000-P Sales Taxable $1,099.99
Blue Square Vivid 360 Retro Spa-Multi Color LED VLS4000-P Sales Taxable $799.99
Blue Square Vivid Light Retro Install Blue Square Vivid Light Retro Install Pool and Spa Service Taxable $299.99
Booster Line Cap .75 inch Threaded   Sales Taxable $4.99
Booster Pump Removal and Line Capping   Service Taxable $129.99
Borate Borate added during service stops Sales Not Taxable $0.00
Breaker Install – Non-GFCI   Service Taxable $9.99
Bromine Granular Bromine Granular added during service stops Sales Not Taxable $0.00
Bromine Tablet Bromine Tablet added during service stops Sales Not Taxable $0.00
BWT 100 BWT 100 Robot Vacuum Sales Taxable $699.99
BWT 150 BWT 150 Robot Vacuum Sales Taxable $899.99
BWT 250 BWT 250 Robot Vacuum Sales Taxable $1,099.99
BWT 250 Pool Robot Cleaner – KL   Sales Taxable $989.99
Cal Hypo Shock – 10 lb PC   Sales Taxable $69.99
Cal Hypo Shock – 15lb refill   Sales Taxable $112.50
Cal Hypochlorite Shock – 100 lb Bucket   Sales Taxable $349.99
Calcium Chloride Calcium Chloride added during service stops Sales Not Taxable $0.00
Calcium Hypochlorite Calcium Hypochlorite Granular Shock added during service stops Sales Not Taxable $0.00
CalHypo 100 lbs -SB   Sales Taxable $175.01
CalHypo Shock 25lb Bucket   Sales Taxable $134.99
Century 2 HP Motor   Sales Taxable $599.99
Century 2HP SNGL SPD 00-B28-00123-55 Sales Taxable $499.99
Check Valve Check Valve Sales Taxable $79.99
Check Valve Install Install new Check Valve in exisiting open plumbing Service Taxable $29.99
Check/ACH Fee   Sales Taxable $9.99
Chemical Base Charge – Per Visit   Sales Taxable $10.00
Chlorinator Elbow/Check Valve Pentair Model 300   Sales Taxable $29.99
Chlorine – 25 25lb Bucket of Chlorine Tablets Sales Taxable $164.99
Chlorine – 50 50lb bucket of 3 inch chlorine tablets Sales Taxable $269.99
Chlorine Neutralizer – per lb Reduces Chlorine Levels Sales Taxable $6.00
Chlorine Tablet Floater   Sales Taxable $21.99
Chlorine Tablets (1 in.) 1 inch Chlorine Tablets added during service stops Sales Not Taxable $0.00
Chlorine Tablets (3 in.) 3 inch Chlorine Tablets added during service stops Sales Not Taxable $0.00
Chlorine Tablets – 50 lb Bucket -SB   Sales Taxable $155.85
Chlorine Tablets 3 in. 3 inch Chlorine Tablets added during service stops Sales Not Taxable $2.99
Chlorine Tablets 3 inch – 50 lb Bucket   Sales Taxable $249.99
Chlorine Wash Pool draining and chlorine wash for pool and spa (chlorine washes do not remove stains but sanitize Service Not Taxable $375.00
Clarifier Clarifier added during service stops Sales Not Taxable $0.00
Clarifier – per oz   Sales Taxable $1.49
Clarifier – QT One Court of Water Claifier Sales Taxable $29.99
Clean Clear Plus 200 – Used Clean Clear Plus Single Cartridge Filter – Used Sales Taxable $500.00
Commercail Pool Standard Service Visit A 60 Minute, Commercial Pool Standard Service Visit Service Taxable $99.99
Commercail Pool Standard Service Visit 60 Minute, Commercial Pool Standard Service Visit Service Taxable $125.00
Commercial Pool Standard Service Visit – Chemicals Chemical Charge for a Commercial Pool Standard Service Visit Service Taxable $25.00
Commercial Service Base Chemical Charge   Sales Taxable $25.00
Commercial Service Standard Visit – KL   Service Taxable $59.99
Contracted Labor Rate Credit – Hourly   Service Not Taxable -$150.00
Convenience fee Convenience fee for credit card payments – charged during credit card transaction Service Not Taxable $1.00
Copper Algaecide Copper Based Liquid Algaecide added during service stops Sales Not Taxable $0.00
Copper Algaecide – per oz. Copper Based Liquid Algaecide Added During Service Sales Taxable $1.49
Copper/PolyQuat Copper/PolyQuat Blend Liquid Algaecide added during service stops Sales Not Taxable $0.00
Cyanuric Acid Cyanuric Acid(Conditioner) added during service stops Sales Not Taxable $0.00
Diamond Brite – Aqua Quartz The Diamond Brite Aqua Quartz Surface Finish Sales Taxable $7.00
Diamond Brite – Aqua Quartz Installation   Service Taxable $4.00
Diatomaceous Earth Diatomaceous Earth added during service stops Sales Not Taxable $0.00
Diatomaceous Earth Alternative Diatomaceous Earth Alternative added during service stops Sales Not Taxable $0.00
Disconnect, Removal, and Disposal of Pressure Side Vacuum Disconnect, Removal, and Disposal of Pressure Side Vacuum Service Taxable $79.99
Drain Cover Replaced missing or broken Drain Cover Sales Not Taxable $65.00
Dry Acid Dry Acid added during service stops Sales Not Taxable $0.00
Easy Touch to Intellicenter i10ps Upgrade   Sales Taxable $1,499.99
Easy Touch/Intelli Touch Intellicenter Upgrade Install   Service Taxable $199.99
Electrical Diagnostics Electrician Diagnostic Fees Service Taxable $110.00
Electrical Parts   Sales Not Taxable $0.00
Enzymes Enzymes added during service stops Sales Not Taxable $0.00
Equipment Install Bundle   Service Not Taxable -$250.00
Equipment Removal and Disposal Removal and Disposal of all the Old Equipment Service Taxable $149.99
Extension Cord, Outdoor – 100ft   Sales Taxable $24.99
Filter New Pentair 60sqft D.E. filter sold Sales Not Taxable $890.00
Filter Cleaning – FC01 Filter Service and Cleaning Service Taxable $199.99
Filter Cleaning – FC02 Filter Service and Cleaning Service Taxable $179.99
Filter Cleaning – FC03 Filter Service and Cleaning Service Taxable $159.99
Filter Install Discount   Service Not Taxable -$499.99
Filter Lid Bolt Filter Lid Band Bolt Sales Not Taxable $60.00
Filter Parts (Grids) New D.E. Grid installed to replace the damaged unit Sales Not Taxable $35.00
First Choice 425 sf Cartridge Filter A 425 square foot cartridge filter by First Choice Sales Taxable $999.99
Floater New chlorine floater installed in the pool/spa Sales Not Taxable $12.00
Flocculant Flocculant added during service stops Sales Not Taxable $0.00
Full Filter Service   Service Taxable $159.99
Gas Line   Sales Not Taxable $0.00
GFCI Breaker Install   Service Taxable $19.99
GFI Replaced your GFI that controls your pool/spa lights Sales Not Taxable $85.00
Hayward 50 SF StarClear Cartridge Filter   Sales Taxable $599.99
Hayward C-Spa Heating Element   Sales Taxable $103.99
Hayward Jet-Air III Vari-Flo Nozzle Assembly Hayward Jet-Air III Vari-Flo Nozzle Assembly Sales Taxable $21.99
Hayward SwimClear 525 Hayward SwimClear 525 Multi-Element Cartridge Filter Sales Taxable $1,799.99
Hayward TriStar 950 VSP A 2.7HP Hayward Tristar 950 Variable Speed Pump Sales Taxable $1,949.99
Hayward TriStar VS 900 Hayward TriStar VS 900 Variable Speed Pump Sales Taxable $1,599.99
Heat Pump Install Instalation of Heat Pump Service Taxable $599.99
Heater   Sales Not Taxable $2,850.00
Heater Disposal – Standard   Service Taxable $99.99
Heater Install-Standard   Service Taxable $599.99
Inline Basket replaced your broken inline basket with a new unit Sales Not Taxable $15.00
Install Hayward TriStar 950 VSP Installation of the Hayward TriStar 950 Variable Speed Pump. Service Taxable $599.00
Intellicenter Standard Install   Service Taxable $599.99
Intelliflo Pump Housing   Sales Taxable $499.99
Intex Pool Cartridge and Filter System   Sales Taxable $199.99
Jandy CV580 Bottom Tank Assembly   Sales Taxable $699.99
Jandy CV580 Cartridge Filter   Sales Taxable $1,599.99
Jandy Valve New Jandy arms valve and caps installed Sales Not Taxable $75.00
Jandy Valve Cover   Sales Taxable $34.99
Jandy Valve Diverter Kit Replacement Jandy Valve Diverter Sales Taxable $79.99
Jandy VS Plus 2.7 HP Pump   Sales Taxable $1,899.99
Kelly Lemmons Cash Payment House Closing   Service Not Taxable -$10,500.00
Kelly Lemmons Service Credit   Service Not Taxable -$375.00
Kelly Lemmos Refund   Sales Not Taxable $837.79
Labor Discount – Preferred Customer $50 labor discount for preferred customers. Service Taxable -$50.00
Labor Rate Discount   Service Not Taxable $150.00
Lighting Transformer Install   Service Taxable $199.90
Liquid Acid Liquid Acid added during service stops Sales Not Taxable $0.00
Liquid Chlorine Liquid Chlorine added during service stops Sales Not Taxable $0.00
Liquid Chlorine – Case A case containing 4-1 gallon jugs Sales Taxable $39.99
Liquid Chlorine – Gallon A Gallon of Liquid Chlorine 12.5 Sales Taxable $8.00
Liquid Chlorine – Per Oz.   Sales Taxable $0.08
Low Voltage Cable Install for Heater   Service Taxable $79.99
Low Voltage Data Cabe and Install Communication Cable for Intelliflo Data to Control Panel Sales Taxable $159.99
Manifold New filter aftermarket manifold installed Sales Not Taxable $80.00
Metal Sequestering Agent Metal Sequestering Agent added during service stops Sales Not Taxable $0.00
Miscellaneous Concrete or Stone Repair   Service Not Taxable $99.99
Monthly Maintenance and Service Agreement EB Monthly Maintenance and Service Package Service Taxable $425.00
Monthly Maintenance Package   Service Taxable $299.99
Motor Bearings Replaced your worn pump bearings with new and gaskets and seals required Service Not Taxable $175.00
Multiport Spider Gasket Replacement   Service Taxable $299.99
Muriatic Acid – Case A case containing 4-1 gallon jugs. Sales Taxable $39.99
Muriatic Acid – Case 4 SB   Sales Taxable $22.99
Muriatic Acid – per oz. Muriatic Acid Added to Lower the Pool’s pH. Sales Taxable $0.20
New Control Panel Istallation   Service Taxable $499.99
New Filter Install A cartridge or D.E. Filter Installation Service Taxable $499.99
New Filter Installation rs   Service Taxable $399.99
New Pump Install Installation of a new Filter Pump Service Taxable $499.99
Old Filter Removal   Service Taxable $99.99
Paramount 6 Port In-Floor Water Valve w/ O-Ring Paramount 6 Port In-Floor Water Valve w/ O-Ring. Includes installation. Sales Taxable $499.99
Past Due Fee Failure to pay off the Invoice by the listed due date. Service Not Taxable $15.00
Pebble Tech C3 Pder Foot   Sales Taxable $7.15
Pebble Tech Install – Labor per foot   Service Taxable $4.25
Pentair Clean and Clear RP Cartridge Filter 150 Pentair Clean Clear RP Cartridge Filter 150 sf Sales Taxable $799.99
Pentair Clean Clear Plus 320 Pentair Clean Clear Plus 320 SqFt Cartridge Filter – 160340 Sales Taxable $1,199.99
Pentair Clean Clear Plus 420 Pentair Clean Clear Plus 420 sqft Cartridge Filter Sales Taxable $1,499.99
Pentair Clean Clear Plus 520 Pentair Clean Clear Plus 520 SqFt Cartridge Filter – 160332 Sales Taxable $1,799.99
Pentair Expansion Module Module Expansion for Motherboard. Additional Valves and Communication Expansion Sales Taxable $949.99
Pentair FNS Plus 48 Pentair FNS Plus 48 sqft D.E. Filter Sales Taxable $1,249.99
Pentair FNS Plus 48 CGA Pentair FNS Plus 48 Complete Grid Assembly inc. Manifold Sales Taxable $549.99
Pentair Fns Plus 48 O-Ring 39010200Z Sales Taxable $54.99
Pentair Intellicenter i5ps Pentair Intellicenter i5ps Pool and Spa Automation Control with 2 Intellivalve Actuators with Basic Install 521907 Sales Taxable $4,899.99
Pentair Intellicenter i5Ps w/ Salt and 2 actuators A Pentair Intellicenter i5Ps panel with salt cell and 2 intellivalve actuators with basic install 521906 Sales Taxable $5,999.99
Pentair Intellicenter i8ps The Intellicenter Automation System for Pool and Spa w/8 relays Sales Taxable $4,999.99
Pentair Intellicenter i8PS and 2 Intellivalve Actuators Pentair Intellicenter i8PS Control and Automation w/ 2 Intellivalve Actuators with Basic Install 521904 Sales Taxable $5,299.99
Pentair Intellicenter i8PS w/ Salt Cell and 2 Intellivalve Actuators Pentair Intellicenter i8PS w/ Salt Cell and 2 Intellivalve Actuators including basic install 521903 Sales Taxable $6,299.99
Pentair Intelliflo 3 and Install – KL   Sales Taxable $2,399.99
Pentair Intelliflo3 1.5 HP The Pentair Intellifo3 1.5hp Variable Speed Pump 011065 Sales Taxable $1,549.99
Pentair Intelliflo3 3HP The Pentair Intellifo3 3.0hp Variable Speed Pump 113-011PNTR07500 Sales Taxable $1,989.99
Pentair Intelliflo3 with I/O Relay Control Board 11076 Sales Taxable $2,199.99
Pentair Intellivalve Actuator Install   Service Taxable $399.99
Pentair Kreepy Krawly Racer Pressure Side Cleaner Pentair Kreepy Krawly Racer Pressure Side Cleaner 360228 Sales Taxable $1,199.99
Pentair LA01N Pentair LA01N Pressure Side Booster Pump Sales Taxable $499.99
Pentair MasterTemp 250K BTU Heater – KL   Sales Taxable $2,749.99
Pentair Mastertemp 250k BTU NG Heater   Sales Taxable $3,599.99
Pentair Mastertemp 400 400k BTU-LP 400,000 BTU, Liquid Propane Heater Sales Taxable $4,299.99
Pentair Mastertemp 400 Ignition Control Module Kit   Sales Taxable $599.99
Pentair MasterTemp Control Module and Membrane P/N 114610010510 Sales Taxable $719.99
Pentair MasterTemp Igniter Gasket Kit P/N 007770711005400 Sales Taxable $109.99
Pentair MasterTemp Ignition Control Module P/N 0147600223 Sales Taxable $369.99
Pentair MasterTemp.400 LP Blower Assembly Unit Blower for MasterTemp 400 LP Sales Taxable $799.99
Pentair Multiport Gskt Vlv Div 14971-SM20E12 Sales Taxable $74.99
Pentair Prowler 920 Robotic Cleaner Pentair Prowler 920 Robotic Cleaner 360322 Sales Taxable $1,299.99
Pentair Prowler 930W Robot Cleaner w/ Caddy Pentair Prowler 930W Robot Cleaner w/ Caddy 360540 Sales Taxable $1,799.99
Pentair Quad DE 80 Filter Grid Replacement Four (4) Pentair Quad DE Cartridge Filter Cartridges and Installation Sales Taxable $599.99
Pentair Racer LS Pressure Side Vacuum Pentair Racer LS Pressure Side Vacuum 360330 Sales Taxable $849.99
Pentair Superflo 2.2 HP VSP A Pentair Superflo 2.2HP Variable Speed Pump Sales Taxable $1,299.99
Pentair Three-Way Diverter Valve CPVC   Sales Taxable $109.99
Pentair UltraTemp Hot Cold Heat Pump 140K Pentair UltraTemp H/C Heat Pump 140K BTU 460958 Service Taxable $7,499.99
Pentair Vavle Actuator Pentair Valve Actuator and Install Sales Taxable $399.99
Pentair Whisperflo Variable Speed Pump Pentair 2.6 HP Whisperflo VSP Sales Taxable $1,499.99
Pentair/Pac-Fab/Purex FNS 48 Grid and Manifold Set   Sales Taxable $599.99
Pentair/Starite Trap Body Assmebly   Sales Taxable $339.99
Pentiar FNS Plus Grid Set and Install – KL   Sales Taxable $559.99
Phosphate Remover per oz. Phosphate treatment and removal completed Service Taxable $0.99
Pirahna Power Pole   Sales Taxable $76.29
Piranha Deep Rake Net -SB   Sales Taxable $38.14
Piranha Pool Net Rake Deep Net   Sales Taxable $49.99
Polaris Booster Pump Hose Replacement Kit Hose Connectors Sales Taxable $79.99
Polaris Freedom Cordless Robot Vacuum Cleaner   Sales Taxable $1,399.99
Polaris Quattro Sport Pressure Side Cleaner Polaris Quattro Sport F4TR Sales Taxable $1,299.99
Polaris TR28 Pressure Side Vacuum Polaris TR28 Pressure Side Sales Taxable $599.99
Pool Fill by the foot   Service Taxable $11.50
Pool Tear Out by the foot   Service Taxable $12.00
PoolRX Plus   Sales Taxable $79.99
Potassium Monopersulfate Potassium Monopersulfate Granular oxidizer added during service stops Sales Not Taxable $0.00
Power Supply Line with Conduit   Sales Taxable $109.99
Preferred Customer Discount A.K Preferred Customer Discount Service Taxable -$200.00
Pressure Side Booster Pump Install   Service Taxable $199.99
Primer and Paint   Sales Taxable $99.99
Professional Series Nylon Bristle Wall Brush 24   Sales Taxable $54.99
Programming Discount-Preferred Customer/Referral   Sales Not Taxable -$75.00
Pump Discount   Sales Not Taxable -$150.00
Pump Impeller New pump impeller installed to replace damaged one Sales Not Taxable $73.00
Pump Install Discount   Sales Not Taxable -$100.00
Pump Power Line Replacement   Sales Taxable $79.99
Pump Seal Replaced pump seal, gaskets and orings Service Not Taxable $150.00
Pump seal plate Installed a new pump seal plate to replace the damaged unit Sales Not Taxable $68.00
Pump Swap Swapped Filter Pump in broken Spa Pump location Service Taxable $99.99
Purex Triton Fns 48 O-Ring   Sales Taxable $52.99
PVC line cleaning – Forced Water   Service Taxable $99.99
PVC Re-Plumb of PVC includes basic labor   Sales Taxable $4,999.99
RayPak 336K BTU Propane Gas Heater – Digital Electronic P/N 009211270011 Sales Taxable $3,799.99
RayPak 406K BTU Propane Gas Heater – Digital Electric P/N 11009211002700 Sales Taxable $4,699.99
Replacement Motor Ceramic Seal   Sales Taxable $44.99
Return Line Plug – 1.5 inch Threaded   Sales Taxable $7.99
Ribbed Outerlock Telepole 6′-12′   Sales Taxable $49.99
Rigth Fit Salt Cell Hayward Replacement Replacement Salt Cell for Hayward GLX-CELL-15-W Sales Taxable $799.99
Robot Control Enclosure A U/V and Waterproof Enclosure for Pool Robot Controller with Installation Sales Taxable $149.99
Salt Added 1 Bag of Salt Sales Not Taxable $8.00
Salt Cell New Salt cell installed Service Not Taxable $650.00
Salt Cell Cleaning The salt cell needed to be cleaned Service Not Taxable $35.00
Salt Cell Replacement   Service Taxable $49.99
Scale Dtop One treatment of Scale Stop Service Not Taxable $35.00
Scale, Stain, and Metal Remover – Quart Used to remove metals from the water. Helps prevent scaling and staining. Sales Taxable $27.99
Screws – Replacement 1 Stainless Steel screws Sales Taxable $2.99
Service Call – Programming and Setup Setup the programming of pump or panel. Service Taxable $299.99
Service Call Discount   Service Not Taxable -$200.00
Service Call Referral Credit   Sales Not Taxable -$25.00
Service Credit   Service Not Taxable -$20.00
Shock – Calcium Hypochlorite – per 1/2 lb Calcium Hypochlorite Granular Shock Added During Service Sales Taxable $4.39
Single Visit Commercial Service A 45 minute Standard, Single Commercial Service Visit Service Taxable $124.99
Sodium Bicarbonate Sodium Bicarbonate added during service stops Sales Not Taxable $0.00
Sodium Bromide Sodium Bromide Alternative added during service stops Sales Not Taxable $0.00
Sodium Bromide Mustard/Brown/Green Algaecide Treatment – Large   Service Taxable $129.99
Sodium Carbonate Sodium Carbonate added during service stops Sales Not Taxable $0.00
Sodium Carbonate – per lb Sodium Carbonate Added During Service Sales Taxable $2.99
Spa and Hot Tub Filter Install   Service Taxable $299.99
Spa Light Replaced spa light bulb and gasket Sales Not Taxable $295.00
Stabilzier Cyanruic Acid – per lb Cyanuric Acid Conditioner Added During service Sales Taxable $4.29
Standard Labor   Service Taxable $150.00
Standard Labor Rate – 1 Hour Standard labor rate for One 1 hour of service. Non-Service Call Service Taxable $150.00
Standard Pool Service Visit – SPSV01   Service Taxable $49.99
Standard Pool Service Visit – SPSV02   Service Taxable $59.99
Standard Service Call A Standard Service Call. Includes One 1 hour of labor Service Taxable $200.00
Starite/Pentair Max E Them Clamp Knob   Sales Taxable $29.99
Starite/Pentair Max-Therm Stainless Housing Clamp   Sales Taxable $119.99
System Programming and Inspection Programming of Panel and/or Pump as well as a complete visual inspection of pool equipment Service Taxable $299.99
Taylor Test 2 Chlorine 2 oz. SB   Sales Taxable $7.74
Taylor Test pH Indicator 2 oz. SB   Sales Taxable $5.52
Third Party Labor   Service Taxable $300.00
Tile Cleaning Bead blast your pool tile and apply sealant Service Not Taxable $600.00
Tile Sealing Remove calcium haze and seal tile Service Not Taxable $175.00
Timer New Timer installed Sales Not Taxable $145.00
Trichloro-s-triazinetrione Trichloro-s-triazinetrione Granular Shock added during service stops Sales Not Taxable $0.00
Union Leak Repair Repair leak a plumbing union Service Taxable $29.99
Used Filter Install – JS Used filter install – Jason Simmons Service Taxable $100.00
V.S. Pump (Ecostar) New Hayward EcoStar variable speed pump installed(warranty through the manufactuerer) Sales Not Taxable $1,425.00
ValPak-Hayward Weighted Skimmer   Sales Taxable $49.99
ValPak-Hayward Weighted Skimmer – SB   Sales Taxable $32.79
Valve Actuators New Valve Actuator Installed Sales Not Taxable $150.00
Variable Speed Pump Install – No Comm Variable Speed Pump Instalation for a non-communications Pump Analog Service Taxable $599.99
Variable Speed Pump Install w/Comm Variable Speed Pump Installation w a communication port and cable install. Service Taxable $649.99
Vivid 150W Transformer 13V/15V VLT600150 Sales Taxable $299.99
Vivid 300W Transformer 13V/15V VLT600300 Sales Taxable $299.99
Vivid Light Install   Service Taxable $299.99
Water Hose New auto fill hose Sales Not Taxable $25.00
Wire Harness and Connections   Sales Taxable $49.99
Yellow, Mustard, Alage out   Service Taxable $39.99
Zodiac Caretaker Rebuild Kit and Install   Sales Taxable $499.99

 

Brochures and Data Sheets

Installation Manuals

Product Manuals

Catalogs 2024

Fluidra Catalog 2024

Phone Script

1. Cleaning and Maintenance:
○ When customers call for cleaning services, your agent can provide
information about pricing and scheduling.
○ You’ve mentioned that pricing starts at $59.99 per visit for pool cleaning,
with an additional base chemical charge of $10 per visit. If extra
chemicals are needed, they’ll be reflected on the customer’s next
statement.
○ Maintenance services can be scheduled via a service call, which costs
$200 and includes one hour of labor.
2. Repairs and Diagnostics:
○ When customers inquire about repairs, your agent can explain the process
and pricing.
○ Since you offer a wide range of services, pricing quotes for maintenance
and repairs are best handled by a real person. Your agent can guide
customers to contact your team for personalized quotes.
3. Scheduling and Appointments:
○ Customers can schedule appointments with a real person during your
business hours (7 am to 5 pm, Monday through Friday).
○ On weekends (Saturday and Sunday), appointments are available by
appointment only.
4. Pool Chemical Delivery:
○ Your agent can inform customers about chemical delivery services.
○ If customers express interest, your agent can guide them on how to sign
up for chemical delivery.
5. Website and Sign-Up:
○ To direct customers to your website, your agent can provide the website
URL or describe the sign-up process.
○ Highlight the benefits of signing up for your services, such as convenience,
professional maintenance, and reliable repairs.
6. Equipment and Chemicals:
○ Mention that you offer a full line of chemicals and equipment to help
customers keep their pools clean and healthy.
○ If customers have specific questions about equipment or chemicals, your
agent can encourage them to reach out to your team.
Phone Script: Swimming Pool Cleaning and Maintenance Pricing Inquiry
1. Greeting:
○ “Thank you for calling [Your Company Name]! My name is [Your Name].
How can I assist you today?”
2. Customer Inquiry:
○ If the caller asks about cleaning or maintenance pricing, respond with:
■ “Certainly! We offer professional pool cleaning and maintenance
services. Our pricing starts at $59.99 per visit for pool cleaning.
Additionally, there’s a base chemical charge of $10 per visit. If any
extra chemicals are needed, they’ll appear on your next statement.”
■ “For water treatment, the cost is $19.99, and it’s billed immediately.”
■ “If you need minor repairs or diagnostics, we recommend
scheduling a service call. The service call fee is $200 and includes
one hour of labor.”
3. Personalized Quotes:
○ Explain that while you provide a wide range of services, personalized
quotes for maintenance and repairs are best handled by a real person:
■ “Since we offer hundreds of services, pricing quotes for specific
maintenance or repairs are tailored to your needs. I recommend
speaking with one of our experts to get an accurate quote. Would
you like me to connect you with someone who can provide more
details?”
4. Scheduling and Appointments:
○ Share information about scheduling:
■ “Our team is available Monday through Friday, from 7 am to 5 pm. If
those hours don’t work for you, we can also arrange appointments
on weekends by request.”
5. Chemical Delivery Services:
○ If the caller expresses interest in chemical delivery:
■ “We also offer convenient pool chemical delivery services. Would
you like more information about that?”
6. Website and Sign-Up:
○ Encourage the caller to visit your website or sign up for services:
■ “For more details and to sign up for our services, please visit our
website at [Your Website URL]. You’ll find everything you need
there!”
7. Closing:
○ “Thank you for considering [Your Company Name] for your pool care
needs. Is there anything else I can assist you with today?

Knowledge Base as of June 2024

Swimming Pool Knowledge Base: Keeping Your Pool Sparkling All Season

Welcome to the one-stop shop for all your swimming pool needs! This knowledge base is designed to be your trusty companion, providing valuable information on maintaining a pristine and healthy pool throughout the year. Whether you’re a seasoned pool owner or a sparkling-water newbie, we’ve got you covered.

Part 1: Maintaining Your Pool Paradise

  • Pool Cleaning: (Subcategories) 
    • Weekly Cleaning Routine:
      • Skimming: Importance of removing leaves, debris, and surface scum to maintain water clarity and prevent clogging of filters.
      • Brushing: Techniques for brushing pool walls and floor to remove algae and biofilm buildup, ensuring a sparkling surface.
      • Vacuuming: Methods for vacuuming pool floor and removing settled dirt and debris, maintaining proper water circulation.
      • Filter Cleaning: Instructions on cleaning the filter cartridge or DE filter grids based on your pool’s filtration system.
      • Emptying Skimmer Basket: Regularly emptying the skimmer basket to prevent debris from overflowing back into the pool.
    • Importance of Regular Cleaning: Maintaining a consistent cleaning schedule prevents algae growth, promotes proper chemical balance, and extends the lifespan of your pool equipment.
    • Best Practices for Different Pool Types: (Include specific details for cleaning concrete, vinyl liner, and fiberglass pools, addressing any material-specific considerations.)
  • Pool Chemistry: (Subcategories) 
    • Essential Pool Chemicals:
      • Sanitizer: Explain the function of chlorine or alternative sanitizers (bromine, minerals) in keeping your pool free of harmful bacteria and microorganisms.
      • pH Balancer: Highlight the importance of maintaining a proper pH level (ideally between 7.2 and 7.8) for swimmer comfort, equipment protection, and sanitizer effectiveness.
      • Shock (Oxidizer): Explain the purpose of shocking your pool periodically to eliminate combined chlorine and other contaminants that regular chlorine can’t handle.
      • Algaecide: Discuss the use of algaecide as a preventative measure to control algae growth, providing dosage instructions and safety precautions.
    • Testing and Balancing Pool Water:
      • Step-by-step guide on using a pool test kit to measure free chlorine, pH, and total alkalinity levels.
      • Clear instructions on adjusting chemical levels based on test results, explaining the importance of maintaining proper balance for a healthy pool.
    • Safety Precautions:
      • Always wear gloves and eye protection when handling pool chemicals.
      • Never mix chemicals directly; add them separately to the pool water according to manufacturer’s instructions.
      • Store pool chemicals in a cool, dry place, out of reach of children and pets.
  • Pool Equipment: (Subcategories) 
    • Functions of Key Equipment:
      • Pool Pump: Explain the pump’s role in circulating pool water through the filtration system.
      • Pool Filter: Discuss the function of the filter in trapping debris and keeping your pool water clean. (Include details on different filter types: sand, cartridge, DE).
      • Pool Heater (Optional): Explain the purpose of a pool heater in extending your swimming season and maintaining comfortable water temperatures.
      • Pool Chlorinator (Optional): Discuss the function of an automatic chlorinator in dispensing chlorine steadily and maintaining sanitizer levels.
    • Basic Maintenance Procedures:
      • Pump Care: Regularly check pump basket for debris and clean it to ensure proper water flow.
      • Filter Maintenance: Clean or replace filter media based on your specific filter type and manufacturer’s recommendations.
      • Visual Inspection: Periodically inspect pool equipment for leaks, loose connections, or any signs of wear and tear.
    • Signs Your Equipment Needs Repair:
      • Unusual noises coming from the pump.
      • Decreased water flow or pressure.
      • Visible leaks around the equipment.
      • Pool not heating properly (if applicable).
      • Ineffectiveness of pool cleaning despite proper maintenance.
  • Winterization and Reopening: (Subcategories) 
    • Winterization Procedures:
      • Step-by-step guide on winterizing your pool for colder months, including lowering water level, adding antifreeze to specific equipment (consult your manual), and covering the pool securely.
      • Importance of winterization to prevent freezing water from damaging pool pipes, fittings, and equipment.
    • Reopening and Re-starting: *

Part 1: Maintaining Your Pool Paradise (Continued)

Here’s a detailed breakdown of each category within the “Maintaining Your Pool Paradise” section of your swimming pool knowledge base:

  1. Pool Cleaning:
  • Weekly Cleaning Routine: 
    • Skimming: 
      • Importance: Regularly skimming your pool removes leaves, insects, debris, and surface scum that can cloud the water, clog filters, and provide breeding grounds for bacteria.
      • Frequency: Skimming should be done daily during peak usage periods (summer) and at least 2-3 times per week throughout the year.
      • Tools: Use a fine-mesh pool skimmer net to remove floating debris gently from the water surface.
      • Pro Tip: Skim before brushing to prevent dislodged debris from settling back down.
    • Brushing: 
      • Importance: Brushing the pool walls and floor removes algae, biofilm buildup, and mineral deposits that can stain your pool surface and make it slippery. Regular brushing helps maintain a sparkling finish and promotes sanitizer effectiveness.
      • Frequency: Brush the entire pool surface, including walls, floor, steps, and corners, at least once a week.
      • Tools: Use a pool brush with soft bristles for concrete or fiberglass pools, and stiffer bristles for vinyl liner pools.
      • Technique: Brush in a circular motion, applying moderate pressure, focusing on areas prone to algae growth like corners and steps.
    • Vacuuming: 
      • Importance: Vacuuming removes dirt, debris, and settled particles from the bottom of your pool that the skimmer and filter might miss. This helps maintain proper water circulation and filtration efficiency.
      • Frequency: Vacuum your pool weekly, or more often if heavily used or prone to debris accumulation.
      • Tools: Use a manual pool vacuum cleaner or an automatic pool cleaner attached to your pool’s filtration system.
      • Technique: For manual vacuuming, slowly move the vacuum head across the pool floor, ensuring all areas are covered. For automatic cleaners, empty the debris canister regularly as per the manufacturer’s instructions.
    • Filter Cleaning: 
      • Importance: Regularly cleaning your pool filter ensures optimal water filtration and prevents clogging.
      • Frequency: Cleaning frequency depends on your filter type and usage. For cartridge filters, clean them every 1-2 weeks. For sand filters, backwash them every 2-4 weeks, and replace the sand every 3-5 years. DE filters require cleaning and adding DE powder based on manufacturer’s recommendations.
      • Cleaning Instructions: Refer to your specific filter manual for detailed cleaning procedures.
      • Pro Tip: Rinse the filter thoroughly after cleaning to remove trapped debris and ensure proper water flow.
    • Emptying Skimmer Basket: 
      • Importance: The skimmer basket traps debris collected from the pool surface. Regularly emptying it prevents the basket from overflowing and debris from re-entering the pool water.
      • Frequency: Empty the skimmer basket daily during peak usage and at least 2-3 times a week throughout the year.
      • Tip: Empty the basket before it gets completely full to maintain optimal skimmer functionality.
  1. Pool Chemistry:
  • Essential Pool Chemicals: 
    • Sanitizer: 
      • Function: Pool sanitizers eliminate harmful bacteria, algae, and other microorganisms that can contaminate your pool water and pose health risks. Chlorine is the most common sanitizer, but bromine and mineral systems are also available.
      • Chlorine: Explain different chlorine types (granular, tablets, liquid) and their application methods. Highlight the importance of maintaining a free chlorine level between 1-3 ppm for proper sanitation.
      • Bromine: Discuss bromine as an alternative sanitizer often preferred for its gentler odor compared to chlorine. Mention the use of a bromine feeder and maintaining a bromine level of 3-5 ppm.
      • Mineral Systems: Briefly explain mineral pool sanitizers that use copper and silver ions to combat bacteria and algae growth. Note that these systems often require supplementary chlorine to maintain a residual sanitizer level.
    • pH Balancer: 
      • Function: pH refers to the acidity or alkalinity of your pool water. A proper pH level (ideally between 7.2 and 7.8) is crucial for several reasons: *

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Pool Chemistry (Continued):

* **pH Balancer (Continued):**

    * **Importance:** A proper pH level (ideally between 7.2 and 7.8)  is crucial for several reasons:

        * **Swimmer Comfort:**  Water outside the ideal pH range can cause skin and eye irritation for swimmers.

        * **Equipment Protection:**  Imbalanced pH can damage pool equipment by corroding metal components or causing scaling on surfaces.

        * **Sanitizer Effectiveness:**  Chlorine and other sanitizers work most effectively within a proper pH range.

 

* **Shock (Oxidizer):**

    * **Function:** Shocking your pool is a periodic treatment used to eliminate  combined chlorine  and other contaminants that regular chlorine can’t handle. Combined chlorine is a byproduct of chlorine reacting with ammonia (from sweat, urine, etc.) and can cause unpleasant odors and eye irritation.

    * **Frequency:** Shock your pool  weekly  during peak usage periods and  bi-weekly  during  off-seasons. Additionally,  shock the pool  after heavy rain or bather loads.

    * **Shock Products:**  Several  shock products  are available, including granular chlorine shock, liquid chlorine shock, and non-chlorine shock  for those with alternative sanitizers.  Always follow manufacturer’s instructions for dosage and application.

    * **Safety Precaution:**  Never mix shock directly with other pool chemicals.  Add shock to the pool water while the pump is running.

 

* **Algaecide:**

    * **Function:**  Algaecide is a preventative measure to control algae growth in your pool.  Algae spores are  always  present in the environment  and can quickly establish themselves if given the opportunity.

    * **Types:**  There are various algaecide types,  including preventative, eradicating, and algaecide with clarifier  properties.  Choose the  appropriate type  based on your needs.

    * **Application:**  Follow  manufacturer’s instructions  for dosage and frequency of algaecide application.  Generally,  preventative algaecide  is added  weekly  during peak season.

    * **Safety Precaution:**   Keep algaecide out of reach of children and pets.  Avoid overusing algaecide, as excessive copper-based algaecides can stain pool surfaces.

 

  • Testing and Balancing Pool Water:
    • Importance: Regularly testing your pool water chemistry is essential to maintain a healthy and sparkling pool.
    • Testing Frequency: Test your pool water at least weekly during peak usage and every 2-3 weeks during off-seasons. Test more frequently after heavy rain, pool parties, or shocking the pool.
    • Test Kit: Use a liquid or digital pool test kit to measure free chlorine, pH, and total alkalinity levels. Follow the test kit instructions carefully for accurate results.
    • Balancing Water Chemistry: Based on your test results, adjust chemical levels as needed to maintain ideal ranges:
      • Free Chlorine: 1-3 ppm
      • pH: 7.2 – 7.8
      • Total Alkalinity: 80-120 ppm (recommended range may vary slightly depending on your sanitizer type)
    • Adjusting Chemical Levels:
      • Increasing Chlorine: Add granular chlorine, chlorine tablets, or liquid chlorine according to package instructions and desired chlorine level increase.
      • Decreasing Chlorine: Wait several hours before retesting, as chlorine levels can fluctuate slightly. If necessary, use a chlorine neutralizer as per manufacturer’s directions.
      • Raising pH: Add pH increaser gradually according to package instructions and retest until the desired pH level is reached.
      • Lowering pH: Add pH decreaser gradually according to package instructions and retest until the desired pH level is reached.
      • Total Alkalinity: If total alkalinity is consistently out of range, consult a pool professional for proper adjustment methods.
  • Safety Precautions:
    • Always wear gloves and eye protection when handling pool chemicals.
    • Never mix chemicals directly. Add them separately to the pool water according to manufacturer’s instructions.
    • Store pool chemicals in a cool, dry place, out of reach of children and pets.
    • Read and follow all safety instructions on pool chemical labels before use.

By following these guidelines and maintaining a consistent cleaning and chemical balancing

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Pool Equipment:
  • Functions of Key Equipment: 
    • Pool Pump: 
      • Function: The pool pump is the heart of your pool’s circulation system. It continuously circulates pool water through the filter, skimmer, and other attached features.
      • Capacity: Pool pumps are sized based on your pool’s volume and turnover rate (recommended time it takes to completely circulate the pool water). A properly sized pump ensures efficient filtration and water sanitation.
    • Pool Filter: 
      • Function: The pool filter traps dirt, debris, and contaminants from the pool water as it circulates through the system. A clean filter is essential for maintaining clear and healthy pool water.
      • Types of Filters:
        • Sand Filter: Uses sand as the filtering media. Requires periodic backwashing to remove trapped debris and rinsing to prevent sand caking.
        • Cartridge Filter: Uses a replaceable filter cartridge that traps debris. Cartridges require regular cleaning or replacement depending on usage.
        • DE Filter: Uses diatomaceous earth (DE) powder as a filtering media. DE filters offer the finest filtration but require adding DE powder regularly and more frequent cleaning procedures compared to other filter types.
    • Pool Heater (Optional): 
      • Function: A pool heater extends your swimming season by warming the pool water to a comfortable temperature. Several heater types are available, including gas heaters, electric heaters, and solar pool heaters.
    • Pool Chlorinator (Optional): 
      • Function: An automatic pool chlorinator dispenses chlorine steadily into the pool water, helping to maintain consistent sanitizer levels and reducing the need for manual chlorine application. Chlorinators come in various types, including tablet feeders and salt chlorine generators.
  • Basic Maintenance Procedures: 
    • Pump Care: 
      • Pump Basket: Regularly check the pump basket for debris accumulation. A clogged basket restricts water flow and reduces pump efficiency. Clean the basket as needed, typically weekly during peak usage.
      • Visual Inspection: Periodically inspect the pump for leaks, loose electrical connections, or unusual noises. Address any concerns promptly to prevent potential damage.
    • Filter Maintenance: 
      • Cleaning or Replacement: Clean or replace filter media based on your specific filter type and manufacturer’s recommendations. For example, sand filters require backwashing, cartridge filters need cleaning or replacement every few weeks, and DE filters require regular cleaning and DE powder additions.
      • Pressure Gauge: Monitor the filter pressure gauge. A significant increase in pressure indicates a clogged filter that needs cleaning, while low or no pressure might indicate a problem with the pump or leaks in the system.
    • General Maintenance: 
      • Turn off the pump before performing any maintenance on the equipment.
      • Consult your pool equipment manuals for specific cleaning and maintenance instructions for your particular models.
  • Signs Your Equipment Needs Repair: 
    • Unusual noises: Grinding, clanging, or any abnormal sounds coming from the pump could indicate bearing wear or internal component problems.
    • Decreased water flow or pressure: A clogged filter or malfunctioning pump can cause reduced water flow through the system.
    • Visible leaks: Leaks around the pump, filter, or pool connections require immediate attention to prevent water damage and wasted pool water.
    • Pool not heating properly (if applicable): Issues with the heater’s thermostat, igniter, or other components can cause malfunctioning.
    • Ineffectiveness of pool cleaning despite proper maintenance: If your pool remains cloudy or has persistent algae problems even with regular cleaning and proper chemical balance, it might indicate circulation or filtration problems that require equipment inspection or repair.

If you notice any of these signs, consult a qualified pool service professional for diagnosis and repair. Attempting to fix complex equipment issues yourself can be dangerous and lead to further damage.

  1. Winterization and Reopening:
  • Winterization Procedures: 
    • Importance: Winterizing your pool properly is crucial to protect it from damage during freezing temperatures. By taking these steps, you prevent water pipes, fittings, and equipment from cracking or bursting due to ice expansion.
    • General Steps:
      • Lower Water Level: Lower the pool water level below the skimmer box to prevent freezing water from damaging the skimmer and pool liner.

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Winterization Procedures (Continued):

* **Clean and Balance Pool Water:**  Perform a  thorough cleaning  of your pool to remove any debris.  Shock the pool  to eliminate bacteria and algae growth  during the off-season.  Ensure proper chemical balance  with a focus on  stabilizing  the chlorine level  for  winter protection.

 

* **Blow Out Pool Lines:**  This step  involves  using a  powerful  air compressor  to  force  water out  of the pool pipes, filter, and  other equipment.  This  prevents  water from freezing and  expanding  within the plumbing system,  which could cause  cracks and  damage. 

    * **Safety Note:**   Blowing out pool lines  can be a  complex  task.  If you are uncomfortable  performing this step yourself,  consult a  professional pool service company  to ensure  it’s done correctly.

 

* **Add Pool Antifreeze (Optional):**  In some  frigid climates,  adding  propylene glycol antifreeze  to specific pool equipment  can provide  additional  protection.  **Consult your pool equipment manuals  carefully**  for  specific instructions  on  where and how much antifreeze to use for  each piece of equipment.  **Never add antifreeze directly to the pool water.**

 

* **Winter Pool Cover:**  Secure a high-quality  winter pool cover  over your pool.  The cover  protects the pool from  debris accumulation,  prevents  algae growth  during the off-season,  and  minimizes  water evaporation.  Choose a  cover  designed for your  pool size  and  weight it down  securely  with  water tubes or  cover anchors  to prevent  it from blowing away  during winter storms.

 

  • Reopening and Re-starting: 
    • Spring Cleaning: Once the danger of freezing temperatures has passed, remove the winter pool cover and carefully dispose of any accumulated debris.
    • Rebalancing Pool Chemistry: Test your pool water and adjust chemical levels as needed to bring them back within the ideal ranges for a healthy and sparkling pool.
    • Reattach Pool Equipment: Reconnect any winterized equipment and restart the pool pump and filter system.
    • Brushing and Vacuuming: Give your pool a thorough brushing and vacuuming to remove any debris that might have settled during the winter months.

By following these winterization and reopening procedures, you can ensure your pool remains protected during the off-season and be ready to enjoy a refreshing swim come spring.

This detailed breakdown provides a comprehensive overview of essential pool maintenance tasks. Remember, consistent cleaning, proper chemical balance, and regular equipment maintenance are key to keeping your pool sparkling and inviting all season long. If you have any further questions or require assistance with specific pool maintenance or repair needs, don’t hesitate to contact your trusted pool service company.

roubleshooting Common Pool Problems:

  • Green or Cloudy Pool Water:
  • Causes: Algae growth, imbalanced chemicals (low chlorine or high pH), inadequate filtration, or environmental factors (e.g., heavy rain, wind blowing debris).
    pen_spark
  • Solutions: Shock the pool to kill algae, adjust chemical levels, clean the filter, and skim the pool regularly. Consider using a clarifier to improve water clarity.
    Opens in a new window
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    hthpools.com
    Cloudy pool water
  • Black Algae:
  • Causes: A more persistent type of algae that thrives in areas with poor circulation and low chlorine levels.
  • Solutions: Brush the affected areas aggressively to remove algae spores, shock the pool repeatedly until the black algae disappears, maintain proper chlorine levels, and improve circulation by adjusting pump run time or adding circulation jets.
    Opens in a new window reddit.com
    Black algae in pool
  • Brown or Red Stains:
  • Causes: Metal stains from dissolved metals in well water or cor corroded pool equipment. Iron can cause brown stains, while copper can cause red stains.
  • Solutions: Identify the source of the metal and address it. Use a metal sequestrant to bind the metal particles in the water, allowing them to be filtered out. Apply a stain removal treatment specifically designed for your stain type.
    Opens in a new window
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    astralpool.com.au
    Brown pool stains
  • Cloudy or Foamy Water After Shocking:
  • Causes: A normal reaction after shocking the pool as dead algae cells and contaminants are released into the water.
  • Solutions: Run the filter continuously for 24-48 hours to allow the filter to trap the particles. Backwash the sand filter or clean the cartridge filter as needed.
  • Pool Liner Wrinkles or Tears:
  • Causes: Overtime, exposure to sunlight and chemicals can cause vinyl pool liners to become brittle and develop wrinkles or tears. Freezing temperatures can also damage liners if the pool wasn’t winterized properly.
  • Solutions: Minor wrinkles might disappear on their own as hot weather relaxes the liner material. For more significant wrinkles or tears, consult a pool professional for repair or replacement of the liner.
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    prestigepoolsnc.com
    Pool liner wrinkles

Additional Tips:

  • Shock the pool at night: Sunlight can reduce the effectiveness of chlorine.
  • Invest in a pool cover: A pool cover helps to minimize water evaporation, reduce chemical consumption, and keep debris out of the pool.
  • Schedule regular professional pool service: A professional pool service company can inspect your pool for potential problems, perform maintenance tasks like deep cleaning and filter maintenance, and advise you on chemical balancing to keep your pool in top shape throughout the year.

By incorporating this troubleshooting section and additional tips, you can provide your customers with valuable resources to address common pool problems and maintain a healthy and beautiful swimming pool.

Sanitizers:

  • Chlorine:
    • Function: Chlorine is the most common pool sanitizer. It eliminates bacteria, viruses, algae, and other microorganisms that can contaminate your pool water and pose health risks. Chlorine works by oxidizing these contaminants, essentially breaking them down at a cellular level.
    • Types: Chlorine comes in various forms, each with its application methods:
      • Granular Chlorine: Slowly dissolves in the pool water, providing continuous chlorine release. Requires a chlorine feeder or chlorine dispenser for controlled application.
      • Chlorine Tablets: Similar to granular chlorine in function, but dissolve slower, offering longer-lasting chlorine levels. Used in chlorine feeders or floating dispensers.
      • Liquid Chlorine (Sodium Hypochlorite): The strongest form of chlorine, often used for shocking the pool to eliminate combined chlorine and other contaminants. Handle with care due to its concentrated nature.
  • Bromine:
    • Function: Bromine is an alternative pool sanitizer often preferred for its gentler odor compared to chlorine. Bromine works similarly to chlorine by oxidizing contaminants in the pool water.
    • Application: Bromine requires a bromine feeder that dispenses bromine tabs or cartridges continuously into the pool water. Maintain a bromine level of 3-5 ppm for proper sanitation.
  • Mineral Systems:
    • Function: Mineral pool sanitizers use copper and silver ions to combat bacteria and algae growth. These minerals gradually disperse into the pool water and inhibit the growth of microorganisms.
    • Limitations: Mineral systems often require supplementary chlorine to maintain a residual sanitizer level effective against a broad spectrum of contaminants.

Other Essential Pool Chemicals:

  • pH Balancer:
    • Function: pH refers to the acidity or alkalinity of your pool water. A proper pH level (ideally between 7.2 and 7.8) is crucial for several reasons:
      • Swimmer Comfort: Water outside the ideal pH range can cause skin and eye irritation for swimmers. Very acidic water can cause itchy skin and red eyes, while highly alkaline water can feel slippery and irritate the eyes.
      • Equipment Protection: Imbalanced pH can damage pool equipment by corroding metal components (low pH) or causing scaling on surfaces (high pH). Calcium scaling can clog filters, pipes, and jets, reducing circulation and filtration efficiency.
      • Sanitizer Effectiveness: Chlorine and other sanitizers work most effectively within a proper pH range. Low pH reduces chlorine’s effectiveness, while high pH can make chlorine more aggressive and potentially irritating to swimmers.
    • Types of pH Balancers: There are separate pH increaser and pH decreaser products available to adjust your pool water’s pH level up or down as needed.
  • Shock (Oxidizer):
    • Function: Shocking your pool is a periodic treatment used to eliminate combined chlorine and other contaminants that regular chlorine can’t handle. Combined chlorine is a byproduct of chlorine reacting with ammonia (from sweat, urine, etc.) and can cause unpleasant odors and eye irritation. Shocking essentially boosts the chlorine’s oxidizing power to break down these combined chloramines and other contaminants.
    • Products: Several shock products are available, including granular chlorine shock, liquid chlorine shock, and non-chlorine shock for those with alternative sanitizers. Always follow manufacturer’s instructions for dosage and application.
  • Algaecide:
    • Function: Algaecide is a preventative measure to control algae growth in your pool. Algae spores are always present in the environment and can quickly establish themselves if given

Here are some of the leading pool equipment manufacturers:

These manufacturers offer a wide variety of pool equipment products, including pumps, filters, heaters, chlorinators, automation systems, and robotic cleaners. It’s important to note that I cannot provide website addresses directly, but searching the web using the provided manufacturer names should lead you to their official websites.

 

Current Pricing as of June 2024

Name Description Type Tax Price
1/2′ All- Weather Electrical Connection Housing   Service Not Taxable $9.99
15 Amp, 1 Pole, GFCI Breaker   Sales Taxable $119.99
15 Amp, Single Pole Breaker   Sales Taxable $14.99
2 Filter Cleaning – Green-to-Clean   Service Taxable $199.99
2 High Temp Union Lit   Sales Taxable $39.99
2 inch Equalizer Plug   Sales Taxable $29.99
2.5 inch Fitting Extender   Sales Taxable $29.99
2.5 inch PVC By the Foot Sales Taxable $2.99
20 Amp 2 Pole GFCI breaker with install   Service Taxable $179.99
20 AMP Single Pole Breaker   Sales Taxable $15.99
20 Amp, 2 Pole Breaker   Sales Taxable $19.99
20 Amp, 2 Pole GFCI Breaker   Sales Taxable $129.99
3HP and Under Motor Replacement   Service Taxable $299.99
Acid Wash Drain the pool and acid wash the finish. Then add new water and necessary startup chemicals. Acid washing typically removes heavy staining and buildup,. However, there is no guarantee the process will remove any or all stains. Service Taxable $699.99
Additional Hardware and Supplies Addtional Electrical and Plumbing Supplies Sales Taxable $49.99
Additional Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $99.99
Additional Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $149.99
Additional Labor   Service Taxable $59.99
Additional Labor – 99 Additional Labor Rate per Hour Service Taxable $99.99
Additional Service Rate 15 Minute Increments Service Taxable $37.50
Additonal Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $199.99
Advanced Pro 250 Robotic Vacuum LA Sales Taxable $897.44
Alkalinity Up Added Alkalinty Up Mix Sales Taxable $1.59
American Titan Filter Belt O-Ring American Titan Filter Belt O-Ring 53008800z Sales Taxable $59.99
Aqualink Temperature Sensor Air/Water/Solar   Sales Taxable $109.99
Autofill New pool autofill and new high pressure hose Sales Not Taxable $145.00
Ball Valve Ball Valve Replacement Piece Sales Taxable $29.99
Black Alagecide Treatment – Weekly   Sales Taxable $11.99
Black Algae Treatment   Sales Taxable $149.99
Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Jandy Or Wall Switch Program VLP3030-J Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Jandy Or Wall Switch Program VLP3030-J Sales Taxable $1,099.99
Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Pentair Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Pentair Niche VLP4000-P Sales Taxable $1,099.99
Blue Square Vivid 360 Retro Spa-Multi Color LED VLS4000-P Sales Taxable $799.99
Blue Square Vivid Light Retro Install Blue Square Vivid Light Retro Install Pool and Spa Service Taxable $299.99
Booster Line Cap .75 inch Threaded   Sales Taxable $4.99
Booster Pump Removal and Line Capping   Service Taxable $129.99
Borate Borate added during service stops Sales Not Taxable $0.00
Breaker Install – Non-GFCI   Service Taxable $9.99
Bromine Granular Bromine Granular added during service stops Sales Not Taxable $0.00
Bromine Tablet Bromine Tablet added during service stops Sales Not Taxable $0.00
BWT 100 BWT 100 Robot Vacuum Sales Taxable $699.99
BWT 150 BWT 150 Robot Vacuum Sales Taxable $899.99
BWT 250 BWT 250 Robot Vacuum Sales Taxable $1,099.99
BWT 250 Pool Robot Cleaner – KL   Sales Taxable $989.99
Cal Hypo Shock – 10 lb PC   Sales Taxable $69.99
Cal Hypo Shock – 15lb refill   Sales Taxable $112.50
Cal Hypochlorite Shock – 100 lb Bucket   Sales Taxable $349.99
Calcium Chloride Calcium Chloride added during service stops Sales Not Taxable $0.00
Calcium Hypochlorite Calcium Hypochlorite Granular Shock added during service stops Sales Not Taxable $0.00
CalHypo 100 lbs -SB   Sales Taxable $175.01
CalHypo Shock 25lb Bucket   Sales Taxable $134.99
Century 2 HP Motor   Sales Taxable $599.99
Century 2HP SNGL SPD 00-B28-00123-55 Sales Taxable $499.99
Check Valve Check Valve Sales Taxable $79.99
Check Valve Install Install new Check Valve in exisiting open plumbing Service Taxable $29.99
Check/ACH Fee   Sales Taxable $9.99
Chemical Base Charge – Per Visit   Sales Taxable $10.00
Chlorinator Elbow/Check Valve Pentair Model 300   Sales Taxable $29.99
Chlorine – 25 25lb Bucket of Chlorine Tablets Sales Taxable $164.99
Chlorine – 50 50lb bucket of 3 inch chlorine tablets Sales Taxable $269.99
Chlorine Neutralizer – per lb Reduces Chlorine Levels Sales Taxable $6.00
Chlorine Tablet Floater   Sales Taxable $21.99
Chlorine Tablets (1 in.) 1 inch Chlorine Tablets added during service stops Sales Not Taxable $0.00
Chlorine Tablets (3 in.) 3 inch Chlorine Tablets added during service stops Sales Not Taxable $0.00
Chlorine Tablets – 50 lb Bucket -SB   Sales Taxable $155.85
Chlorine Tablets 3 in. 3 inch Chlorine Tablets added during service stops Sales Not Taxable $2.99
Chlorine Tablets 3 inch – 50 lb Bucket   Sales Taxable $249.99
Chlorine Wash Pool draining and chlorine wash for pool and spa (chlorine washes do not remove stains but sanitize Service Not Taxable $375.00
Clarifier Clarifier added during service stops Sales Not Taxable $0.00
Clarifier – per oz   Sales Taxable $1.49
Clarifier – QT One Court of Water Claifier Sales Taxable $29.99
Clean Clear Plus 200 – Used Clean Clear Plus Single Cartridge Filter – Used Sales Taxable $500.00
Commercail Pool Standard Service Visit A 60 Minute, Commercial Pool Standard Service Visit Service Taxable $99.99
Commercail Pool Standard Service Visit 60 Minute, Commercial Pool Standard Service Visit Service Taxable $125.00
Commercial Pool Standard Service Visit – Chemicals Chemical Charge for a Commercial Pool Standard Service Visit Service Taxable $25.00
Commercial Service Base Chemical Charge   Sales Taxable $25.00
Commercial Service Standard Visit – KL   Service Taxable $59.99
Contracted Labor Rate Credit – Hourly   Service Not Taxable -$150.00
Convenience fee Convenience fee for credit card payments – charged during credit card transaction Service Not Taxable $1.00
Copper Algaecide Copper Based Liquid Algaecide added during service stops Sales Not Taxable $0.00
Copper Algaecide – per oz. Copper Based Liquid Algaecide Added During Service Sales Taxable $1.49
Copper/PolyQuat Copper/PolyQuat Blend Liquid Algaecide added during service stops Sales Not Taxable $0.00
Cyanuric Acid Cyanuric Acid(Conditioner) added during service stops Sales Not Taxable $0.00
Diamond Brite – Aqua Quartz The Diamond Brite Aqua Quartz Surface Finish Sales Taxable $7.00
Diamond Brite – Aqua Quartz Installation   Service Taxable $4.00
Diatomaceous Earth Diatomaceous Earth added during service stops Sales Not Taxable $0.00
Diatomaceous Earth Alternative Diatomaceous Earth Alternative added during service stops Sales Not Taxable $0.00
Disconnect, Removal, and Disposal of Pressure Side Vacuum Disconnect, Removal, and Disposal of Pressure Side Vacuum Service Taxable $79.99
Drain Cover Replaced missing or broken Drain Cover Sales Not Taxable $65.00
Dry Acid Dry Acid added during service stops Sales Not Taxable $0.00
Easy Touch to Intellicenter i10ps Upgrade   Sales Taxable $1,499.99
Easy Touch/Intelli Touch Intellicenter Upgrade Install   Service Taxable $199.99
Electrical Diagnostics Electrician Diagnostic Fees Service Taxable $110.00
Electrical Parts   Sales Not Taxable $0.00
Enzymes Enzymes added during service stops Sales Not Taxable $0.00
Equipment Install Bundle   Service Not Taxable -$250.00
Equipment Removal and Disposal Removal and Disposal of all the Old Equipment Service Taxable $149.99
Extension Cord, Outdoor – 100ft   Sales Taxable $24.99
Filter New Pentair 60sqft D.E. filter sold Sales Not Taxable $890.00
Filter Cleaning – FC01 Filter Service and Cleaning Service Taxable $199.99
Filter Cleaning – FC02 Filter Service and Cleaning Service Taxable $179.99
Filter Cleaning – FC03 Filter Service and Cleaning Service Taxable $159.99
Filter Install Discount   Service Not Taxable -$499.99
Filter Lid Bolt Filter Lid Band Bolt Sales Not Taxable $60.00
Filter Parts (Grids) New D.E. Grid installed to replace the damaged unit Sales Not Taxable $35.00
First Choice 425 sf Cartridge Filter A 425 square foot cartridge filter by First Choice Sales Taxable $999.99
Floater New chlorine floater installed in the pool/spa Sales Not Taxable $12.00
Flocculant Flocculant added during service stops Sales Not Taxable $0.00
Full Filter Service   Service Taxable $159.99
Gas Line   Sales Not Taxable $0.00
GFCI Breaker Install   Service Taxable $19.99
GFI Replaced your GFI that controls your pool/spa lights Sales Not Taxable $85.00
Hayward 50 SF StarClear Cartridge Filter   Sales Taxable $599.99
Hayward C-Spa Heating Element   Sales Taxable $103.99
Hayward Jet-Air III Vari-Flo Nozzle Assembly Hayward Jet-Air III Vari-Flo Nozzle Assembly Sales Taxable $21.99
Hayward SwimClear 525 Hayward SwimClear 525 Multi-Element Cartridge Filter Sales Taxable $1,799.99
Hayward TriStar 950 VSP A 2.7HP Hayward Tristar 950 Variable Speed Pump Sales Taxable $1,949.99
Hayward TriStar VS 900 Hayward TriStar VS 900 Variable Speed Pump Sales Taxable $1,599.99
Heat Pump Install Instalation of Heat Pump Service Taxable $599.99
Heater   Sales Not Taxable $2,850.00
Heater Disposal – Standard   Service Taxable $99.99
Heater Install-Standard   Service Taxable $599.99
Inline Basket replaced your broken inline basket with a new unit Sales Not Taxable $15.00
Install Hayward TriStar 950 VSP Installation of the Hayward TriStar 950 Variable Speed Pump. Service Taxable $599.00
Intellicenter Standard Install   Service Taxable $599.99
Intelliflo Pump Housing   Sales Taxable $499.99
Intex Pool Cartridge and Filter System   Sales Taxable $199.99
Jandy CV580 Bottom Tank Assembly   Sales Taxable $699.99
Jandy CV580 Cartridge Filter   Sales Taxable $1,599.99
Jandy Valve New Jandy arms valve and caps installed Sales Not Taxable $75.00
Jandy Valve Cover   Sales Taxable $34.99
Jandy Valve Diverter Kit Replacement Jandy Valve Diverter Sales Taxable $79.99
Jandy VS Plus 2.7 HP Pump   Sales Taxable $1,899.99
Kelly Lemmons Cash Payment House Closing   Service Not Taxable -$10,500.00
Kelly Lemmons Service Credit   Service Not Taxable -$375.00
Kelly Lemmos Refund   Sales Not Taxable $837.79
Labor Discount – Preferred Customer $50 labor discount for preferred customers. Service Taxable -$50.00
Labor Rate Discount   Service Not Taxable $150.00
Lighting Transformer Install   Service Taxable $199.90
Liquid Acid Liquid Acid added during service stops Sales Not Taxable $0.00
Liquid Chlorine Liquid Chlorine added during service stops Sales Not Taxable $0.00
Liquid Chlorine – Case A case containing 4-1 gallon jugs Sales Taxable $39.99
Liquid Chlorine – Gallon A Gallon of Liquid Chlorine 12.5 Sales Taxable $8.00
Liquid Chlorine – Per Oz.   Sales Taxable $0.08
Low Voltage Cable Install for Heater   Service Taxable $79.99
Low Voltage Data Cabe and Install Communication Cable for Intelliflo Data to Control Panel Sales Taxable $159.99
Manifold New filter aftermarket manifold installed Sales Not Taxable $80.00
Metal Sequestering Agent Metal Sequestering Agent added during service stops Sales Not Taxable $0.00
Miscellaneous Concrete or Stone Repair   Service Not Taxable $99.99
Monthly Maintenance and Service Agreement EB Monthly Maintenance and Service Package Service Taxable $425.00
Monthly Maintenance Package   Service Taxable $299.99
Motor Bearings Replaced your worn pump bearings with new and gaskets and seals required Service Not Taxable $175.00
Multiport Spider Gasket Replacement   Service Taxable $299.99
Muriatic Acid – Case A case containing 4-1 gallon jugs. Sales Taxable $39.99
Muriatic Acid – Case 4 SB   Sales Taxable $22.99
Muriatic Acid – per oz. Muriatic Acid Added to Lower the Pool’s pH. Sales Taxable $0.20
New Control Panel Istallation   Service Taxable $499.99
New Filter Install A cartridge or D.E. Filter Installation Service Taxable $499.99
New Filter Installation rs   Service Taxable $399.99
New Pump Install Installation of a new Filter Pump Service Taxable $499.99
Old Filter Removal   Service Taxable $99.99
Paramount 6 Port In-Floor Water Valve w/ O-Ring Paramount 6 Port In-Floor Water Valve w/ O-Ring. Includes installation. Sales Taxable $499.99
Past Due Fee Failure to pay off the Invoice by the listed due date. Service Not Taxable $15.00
Pebble Tech C3 Pder Foot   Sales Taxable $7.15
Pebble Tech Install – Labor per foot   Service Taxable $4.25
Pentair Clean and Clear RP Cartridge Filter 150 Pentair Clean Clear RP Cartridge Filter 150 sf Sales Taxable $799.99
Pentair Clean Clear Plus 320 Pentair Clean Clear Plus 320 SqFt Cartridge Filter – 160340 Sales Taxable $1,199.99
Pentair Clean Clear Plus 420 Pentair Clean Clear Plus 420 sqft Cartridge Filter Sales Taxable $1,499.99
Pentair Clean Clear Plus 520 Pentair Clean Clear Plus 520 SqFt Cartridge Filter – 160332 Sales Taxable $1,799.99
Pentair Expansion Module Module Expansion for Motherboard. Additional Valves and Communication Expansion Sales Taxable $949.99
Pentair FNS Plus 48 Pentair FNS Plus 48 sqft D.E. Filter Sales Taxable $1,249.99
Pentair FNS Plus 48 CGA Pentair FNS Plus 48 Complete Grid Assembly inc. Manifold Sales Taxable $549.99
Pentair Fns Plus 48 O-Ring 39010200Z Sales Taxable $54.99
Pentair Intellicenter i5ps Pentair Intellicenter i5ps Pool and Spa Automation Control with 2 Intellivalve Actuators with Basic Install 521907 Sales Taxable $4,899.99
Pentair Intellicenter i5Ps w/ Salt and 2 actuators A Pentair Intellicenter i5Ps panel with salt cell and 2 intellivalve actuators with basic install 521906 Sales Taxable $5,999.99
Pentair Intellicenter i8ps The Intellicenter Automation System for Pool and Spa w/8 relays Sales Taxable $4,999.99
Pentair Intellicenter i8PS and 2 Intellivalve Actuators Pentair Intellicenter i8PS Control and Automation w/ 2 Intellivalve Actuators with Basic Install 521904 Sales Taxable $5,299.99
Pentair Intellicenter i8PS w/ Salt Cell and 2 Intellivalve Actuators Pentair Intellicenter i8PS w/ Salt Cell and 2 Intellivalve Actuators including basic install 521903 Sales Taxable $6,299.99
Pentair Intelliflo 3 and Install – KL   Sales Taxable $2,399.99
Pentair Intelliflo3 1.5 HP The Pentair Intellifo3 1.5hp Variable Speed Pump 011065 Sales Taxable $1,549.99
Pentair Intelliflo3 3HP The Pentair Intellifo3 3.0hp Variable Speed Pump 113-011PNTR07500 Sales Taxable $1,989.99
Pentair Intelliflo3 with I/O Relay Control Board 11076 Sales Taxable $2,199.99
Pentair Intellivalve Actuator Install   Service Taxable $399.99
Pentair Kreepy Krawly Racer Pressure Side Cleaner Pentair Kreepy Krawly Racer Pressure Side Cleaner 360228 Sales Taxable $1,199.99
Pentair LA01N Pentair LA01N Pressure Side Booster Pump Sales Taxable $499.99
Pentair MasterTemp 250K BTU Heater – KL   Sales Taxable $2,749.99
Pentair Mastertemp 250k BTU NG Heater   Sales Taxable $3,599.99
Pentair Mastertemp 400 400k BTU-LP 400,000 BTU, Liquid Propane Heater Sales Taxable $4,299.99
Pentair Mastertemp 400 Ignition Control Module Kit   Sales Taxable $599.99
Pentair MasterTemp Control Module and Membrane P/N 114610010510 Sales Taxable $719.99
Pentair MasterTemp Igniter Gasket Kit P/N 007770711005400 Sales Taxable $109.99
Pentair MasterTemp Ignition Control Module P/N 0147600223 Sales Taxable $369.99
Pentair MasterTemp.400 LP Blower Assembly Unit Blower for MasterTemp 400 LP Sales Taxable $799.99
Pentair Multiport Gskt Vlv Div 14971-SM20E12 Sales Taxable $74.99
Pentair Prowler 920 Robotic Cleaner Pentair Prowler 920 Robotic Cleaner 360322 Sales Taxable $1,299.99
Pentair Prowler 930W Robot Cleaner w/ Caddy Pentair Prowler 930W Robot Cleaner w/ Caddy 360540 Sales Taxable $1,799.99
Pentair Quad DE 80 Filter Grid Replacement Four (4) Pentair Quad DE Cartridge Filter Cartridges and Installation Sales Taxable $599.99
Pentair Racer LS Pressure Side Vacuum Pentair Racer LS Pressure Side Vacuum 360330 Sales Taxable $849.99
Pentair Superflo 2.2 HP VSP A Pentair Superflo 2.2HP Variable Speed Pump Sales Taxable $1,299.99
Pentair Three-Way Diverter Valve CPVC   Sales Taxable $109.99
Pentair UltraTemp Hot Cold Heat Pump 140K Pentair UltraTemp H/C Heat Pump 140K BTU 460958 Service Taxable $7,499.99
Pentair Vavle Actuator Pentair Valve Actuator and Install Sales Taxable $399.99
Pentair Whisperflo Variable Speed Pump Pentair 2.6 HP Whisperflo VSP Sales Taxable $1,499.99
Pentair/Pac-Fab/Purex FNS 48 Grid and Manifold Set   Sales Taxable $599.99
Pentair/Starite Trap Body Assmebly   Sales Taxable $339.99
Pentiar FNS Plus Grid Set and Install – KL   Sales Taxable $559.99
Phosphate Remover per oz. Phosphate treatment and removal completed Service Taxable $0.99
Pirahna Power Pole   Sales Taxable $76.29
Piranha Deep Rake Net -SB   Sales Taxable $38.14
Piranha Pool Net Rake Deep Net   Sales Taxable $49.99
Polaris Booster Pump Hose Replacement Kit Hose Connectors Sales Taxable $79.99
Polaris Freedom Cordless Robot Vacuum Cleaner   Sales Taxable $1,399.99
Polaris Quattro Sport Pressure Side Cleaner Polaris Quattro Sport F4TR Sales Taxable $1,299.99
Polaris TR28 Pressure Side Vacuum Polaris TR28 Pressure Side Sales Taxable $599.99
Pool Fill by the foot   Service Taxable $11.50
Pool Tear Out by the foot   Service Taxable $12.00
PoolRX Plus   Sales Taxable $79.99
Potassium Monopersulfate Potassium Monopersulfate Granular oxidizer added during service stops Sales Not Taxable $0.00
Power Supply Line with Conduit   Sales Taxable $109.99
Preferred Customer Discount A.K Preferred Customer Discount Service Taxable -$200.00
Pressure Side Booster Pump Install   Service Taxable $199.99
Primer and Paint   Sales Taxable $99.99
Professional Series Nylon Bristle Wall Brush 24   Sales Taxable $54.99
Programming Discount-Preferred Customer/Referral   Sales Not Taxable -$75.00
Pump Discount   Sales Not Taxable -$150.00
Pump Impeller New pump impeller installed to replace damaged one Sales Not Taxable $73.00
Pump Install Discount   Sales Not Taxable -$100.00
Pump Power Line Replacement   Sales Taxable $79.99
Pump Seal Replaced pump seal, gaskets and orings Service Not Taxable $150.00
Pump seal plate Installed a new pump seal plate to replace the damaged unit Sales Not Taxable $68.00
Pump Swap Swapped Filter Pump in broken Spa Pump location Service Taxable $99.99
Purex Triton Fns 48 O-Ring   Sales Taxable $52.99
PVC line cleaning – Forced Water   Service Taxable $99.99
PVC Re-Plumb of PVC includes basic labor   Sales Taxable $4,999.99
RayPak 336K BTU Propane Gas Heater – Digital Electronic P/N 009211270011 Sales Taxable $3,799.99
RayPak 406K BTU Propane Gas Heater – Digital Electric P/N 11009211002700 Sales Taxable $4,699.99
Replacement Motor Ceramic Seal   Sales Taxable $44.99
Return Line Plug – 1.5 inch Threaded   Sales Taxable $7.99
Ribbed Outerlock Telepole 6′-12′   Sales Taxable $49.99
Rigth Fit Salt Cell Hayward Replacement Replacement Salt Cell for Hayward GLX-CELL-15-W Sales Taxable $799.99
Robot Control Enclosure A U/V and Waterproof Enclosure for Pool Robot Controller with Installation Sales Taxable $149.99
Salt Added 1 Bag of Salt Sales Not Taxable $8.00
Salt Cell New Salt cell installed Service Not Taxable $650.00
Salt Cell Cleaning The salt cell needed to be cleaned Service Not Taxable $35.00
Salt Cell Replacement   Service Taxable $49.99
Scale Dtop One treatment of Scale Stop Service Not Taxable $35.00
Scale, Stain, and Metal Remover – Quart Used to remove metals from the water. Helps prevent scaling and staining. Sales Taxable $27.99
Screws – Replacement 1 Stainless Steel screws Sales Taxable $2.99
Service Call – Programming and Setup Setup the programming of pump or panel. Service Taxable $299.99
Service Call Discount   Service Not Taxable -$200.00
Service Call Referral Credit   Sales Not Taxable -$25.00
Service Credit   Service Not Taxable -$20.00
Shock – Calcium Hypochlorite – per 1/2 lb Calcium Hypochlorite Granular Shock Added During Service Sales Taxable $4.39
Single Visit Commercial Service A 45 minute Standard, Single Commercial Service Visit Service Taxable $124.99
Sodium Bicarbonate Sodium Bicarbonate added during service stops Sales Not Taxable $0.00
Sodium Bromide Sodium Bromide Alternative added during service stops Sales Not Taxable $0.00
Sodium Bromide Mustard/Brown/Green Algaecide Treatment – Large   Service Taxable $129.99
Sodium Carbonate Sodium Carbonate added during service stops Sales Not Taxable $0.00
Sodium Carbonate – per lb Sodium Carbonate Added During Service Sales Taxable $2.99
Spa and Hot Tub Filter Install   Service Taxable $299.99
Spa Light Replaced spa light bulb and gasket Sales Not Taxable $295.00
Stabilzier Cyanruic Acid – per lb Cyanuric Acid Conditioner Added During service Sales Taxable $4.29
Standard Labor   Service Taxable $150.00
Standard Labor Rate – 1 Hour Standard labor rate for One 1 hour of service. Non-Service Call Service Taxable $150.00
Standard Pool Service Visit – SPSV01   Service Taxable $49.99
Standard Pool Service Visit – SPSV02   Service Taxable $59.99
Standard Service Call A Standard Service Call. Includes One 1 hour of labor Service Taxable $200.00
Starite/Pentair Max E Them Clamp Knob   Sales Taxable $29.99
Starite/Pentair Max-Therm Stainless Housing Clamp   Sales Taxable $119.99
System Programming and Inspection Programming of Panel and/or Pump as well as a complete visual inspection of pool equipment Service Taxable $299.99
Taylor Test 2 Chlorine 2 oz. SB   Sales Taxable $7.74
Taylor Test pH Indicator 2 oz. SB   Sales Taxable $5.52
Third Party Labor   Service Taxable $300.00
Tile Cleaning Bead blast your pool tile and apply sealant Service Not Taxable $600.00
Tile Sealing Remove calcium haze and seal tile Service Not Taxable $175.00
Timer New Timer installed Sales Not Taxable $145.00
Trichloro-s-triazinetrione Trichloro-s-triazinetrione Granular Shock added during service stops Sales Not Taxable $0.00
Union Leak Repair Repair leak a plumbing union Service Taxable $29.99
Used Filter Install – JS Used filter install – Jason Simmons Service Taxable $100.00
V.S. Pump (Ecostar) New Hayward EcoStar variable speed pump installed(warranty through the manufactuerer) Sales Not Taxable $1,425.00
ValPak-Hayward Weighted Skimmer   Sales Taxable $49.99
ValPak-Hayward Weighted Skimmer – SB   Sales Taxable $32.79
Valve Actuators New Valve Actuator Installed Sales Not Taxable $150.00
Variable Speed Pump Install – No Comm Variable Speed Pump Instalation for a non-communications Pump Analog Service Taxable $599.99
Variable Speed Pump Install w/Comm Variable Speed Pump Installation w a communication port and cable install. Service Taxable $649.99
Vivid 150W Transformer 13V/15V VLT600150 Sales Taxable $299.99
Vivid 300W Transformer 13V/15V VLT600300 Sales Taxable $299.99
Vivid Light Install   Service Taxable $299.99
Water Hose New auto fill hose Sales Not Taxable $25.00
Wire Harness and Connections   Sales Taxable $49.99
Yellow, Mustard, Alage out   Service Taxable $39.99
Zodiac Caretaker Rebuild Kit and Install   Sales Taxable $499.99

 

Brochures and Data Sheets

Installation Manuals

Product Manuals

Catalogs 2024

Fluidra Catalog 2024

Phone Script

1. Cleaning and Maintenance:
○ When customers call for cleaning services, your agent can provide
information about pricing and scheduling.
○ You’ve mentioned that pricing starts at $59.99 per visit for pool cleaning,
with an additional base chemical charge of $10 per visit. If extra
chemicals are needed, they’ll be reflected on the customer’s next
statement.
○ Maintenance services can be scheduled via a service call, which costs
$200 and includes one hour of labor.
2. Repairs and Diagnostics:
○ When customers inquire about repairs, your agent can explain the process
and pricing.
○ Since you offer a wide range of services, pricing quotes for maintenance
and repairs are best handled by a real person. Your agent can guide
customers to contact your team for personalized quotes.
3. Scheduling and Appointments:
○ Customers can schedule appointments with a real person during your
business hours (7 am to 5 pm, Monday through Friday).
○ On weekends (Saturday and Sunday), appointments are available by
appointment only.
4. Pool Chemical Delivery:
○ Your agent can inform customers about chemical delivery services.
○ If customers express interest, your agent can guide them on how to sign
up for chemical delivery.
5. Website and Sign-Up:
○ To direct customers to your website, your agent can provide the website
URL or describe the sign-up process.
○ Highlight the benefits of signing up for your services, such as convenience,
professional maintenance, and reliable repairs.
6. Equipment and Chemicals:
○ Mention that you offer a full line of chemicals and equipment to help
customers keep their pools clean and healthy.
○ If customers have specific questions about equipment or chemicals, your
agent can encourage them to reach out to your team.
Phone Script: Swimming Pool Cleaning and Maintenance Pricing Inquiry
1. Greeting:
○ “Thank you for calling [Your Company Name]! My name is [Your Name].
How can I assist you today?”
2. Customer Inquiry:
○ If the caller asks about cleaning or maintenance pricing, respond with:
■ “Certainly! We offer professional pool cleaning and maintenance
services. Our pricing starts at $59.99 per visit for pool cleaning.
Additionally, there’s a base chemical charge of $10 per visit. If any
extra chemicals are needed, they’ll appear on your next statement.”
■ “For water treatment, the cost is $19.99, and it’s billed immediately.”
■ “If you need minor repairs or diagnostics, we recommend
scheduling a service call. The service call fee is $200 and includes
one hour of labor.”
3. Personalized Quotes:
○ Explain that while you provide a wide range of services, personalized
quotes for maintenance and repairs are best handled by a real person:
■ “Since we offer hundreds of services, pricing quotes for specific
maintenance or repairs are tailored to your needs. I recommend
speaking with one of our experts to get an accurate quote. Would
you like me to connect you with someone who can provide more
details?”
4. Scheduling and Appointments:
○ Share information about scheduling:
■ “Our team is available Monday through Friday, from 7 am to 5 pm. If
those hours don’t work for you, we can also arrange appointments
on weekends by request.”
5. Chemical Delivery Services:
○ If the caller expresses interest in chemical delivery:
■ “We also offer convenient pool chemical delivery services. Would
you like more information about that?”
6. Website and Sign-Up:
○ Encourage the caller to visit your website or sign up for services:
■ “For more details and to sign up for our services, please visit our
website at [Your Website URL]. You’ll find everything you need
there!”
7. Closing:
○ “Thank you for considering [Your Company Name] for your pool care
needs. Is there anything else I can assist you with today?

Knowledge Base as of June 2024

Swimming Pool Knowledge Base: Keeping Your Pool Sparkling All Season

Welcome to the one-stop shop for all your swimming pool needs! This knowledge base is designed to be your trusty companion, providing valuable information on maintaining a pristine and healthy pool throughout the year. Whether you’re a seasoned pool owner or a sparkling-water newbie, we’ve got you covered.

Part 1: Maintaining Your Pool Paradise

  • Pool Cleaning: (Subcategories) 
    • Weekly Cleaning Routine:
      • Skimming: Importance of removing leaves, debris, and surface scum to maintain water clarity and prevent clogging of filters.
      • Brushing: Techniques for brushing pool walls and floor to remove algae and biofilm buildup, ensuring a sparkling surface.
      • Vacuuming: Methods for vacuuming pool floor and removing settled dirt and debris, maintaining proper water circulation.
      • Filter Cleaning: Instructions on cleaning the filter cartridge or DE filter grids based on your pool’s filtration system.
      • Emptying Skimmer Basket: Regularly emptying the skimmer basket to prevent debris from overflowing back into the pool.
    • Importance of Regular Cleaning: Maintaining a consistent cleaning schedule prevents algae growth, promotes proper chemical balance, and extends the lifespan of your pool equipment.
    • Best Practices for Different Pool Types: (Include specific details for cleaning concrete, vinyl liner, and fiberglass pools, addressing any material-specific considerations.)
  • Pool Chemistry: (Subcategories) 
    • Essential Pool Chemicals:
      • Sanitizer: Explain the function of chlorine or alternative sanitizers (bromine, minerals) in keeping your pool free of harmful bacteria and microorganisms.
      • pH Balancer: Highlight the importance of maintaining a proper pH level (ideally between 7.2 and 7.8) for swimmer comfort, equipment protection, and sanitizer effectiveness.
      • Shock (Oxidizer): Explain the purpose of shocking your pool periodically to eliminate combined chlorine and other contaminants that regular chlorine can’t handle.
      • Algaecide: Discuss the use of algaecide as a preventative measure to control algae growth, providing dosage instructions and safety precautions.
    • Testing and Balancing Pool Water:
      • Step-by-step guide on using a pool test kit to measure free chlorine, pH, and total alkalinity levels.
      • Clear instructions on adjusting chemical levels based on test results, explaining the importance of maintaining proper balance for a healthy pool.
    • Safety Precautions:
      • Always wear gloves and eye protection when handling pool chemicals.
      • Never mix chemicals directly; add them separately to the pool water according to manufacturer’s instructions.
      • Store pool chemicals in a cool, dry place, out of reach of children and pets.
  • Pool Equipment: (Subcategories) 
    • Functions of Key Equipment:
      • Pool Pump: Explain the pump’s role in circulating pool water through the filtration system.
      • Pool Filter: Discuss the function of the filter in trapping debris and keeping your pool water clean. (Include details on different filter types: sand, cartridge, DE).
      • Pool Heater (Optional): Explain the purpose of a pool heater in extending your swimming season and maintaining comfortable water temperatures.
      • Pool Chlorinator (Optional): Discuss the function of an automatic chlorinator in dispensing chlorine steadily and maintaining sanitizer levels.
    • Basic Maintenance Procedures:
      • Pump Care: Regularly check pump basket for debris and clean it to ensure proper water flow.
      • Filter Maintenance: Clean or replace filter media based on your specific filter type and manufacturer’s recommendations.
      • Visual Inspection: Periodically inspect pool equipment for leaks, loose connections, or any signs of wear and tear.
    • Signs Your Equipment Needs Repair:
      • Unusual noises coming from the pump.
      • Decreased water flow or pressure.
      • Visible leaks around the equipment.
      • Pool not heating properly (if applicable).
      • Ineffectiveness of pool cleaning despite proper maintenance.
  • Winterization and Reopening: (Subcategories) 
    • Winterization Procedures:
      • Step-by-step guide on winterizing your pool for colder months, including lowering water level, adding antifreeze to specific equipment (consult your manual), and covering the pool securely.
      • Importance of winterization to prevent freezing water from damaging pool pipes, fittings, and equipment.
    • Reopening and Re-starting: *

Part 1: Maintaining Your Pool Paradise (Continued)

Here’s a detailed breakdown of each category within the “Maintaining Your Pool Paradise” section of your swimming pool knowledge base:

  1. Pool Cleaning:
  • Weekly Cleaning Routine: 
    • Skimming: 
      • Importance: Regularly skimming your pool removes leaves, insects, debris, and surface scum that can cloud the water, clog filters, and provide breeding grounds for bacteria.
      • Frequency: Skimming should be done daily during peak usage periods (summer) and at least 2-3 times per week throughout the year.
      • Tools: Use a fine-mesh pool skimmer net to remove floating debris gently from the water surface.
      • Pro Tip: Skim before brushing to prevent dislodged debris from settling back down.
    • Brushing: 
      • Importance: Brushing the pool walls and floor removes algae, biofilm buildup, and mineral deposits that can stain your pool surface and make it slippery. Regular brushing helps maintain a sparkling finish and promotes sanitizer effectiveness.
      • Frequency: Brush the entire pool surface, including walls, floor, steps, and corners, at least once a week.
      • Tools: Use a pool brush with soft bristles for concrete or fiberglass pools, and stiffer bristles for vinyl liner pools.
      • Technique: Brush in a circular motion, applying moderate pressure, focusing on areas prone to algae growth like corners and steps.
    • Vacuuming: 
      • Importance: Vacuuming removes dirt, debris, and settled particles from the bottom of your pool that the skimmer and filter might miss. This helps maintain proper water circulation and filtration efficiency.
      • Frequency: Vacuum your pool weekly, or more often if heavily used or prone to debris accumulation.
      • Tools: Use a manual pool vacuum cleaner or an automatic pool cleaner attached to your pool’s filtration system.
      • Technique: For manual vacuuming, slowly move the vacuum head across the pool floor, ensuring all areas are covered. For automatic cleaners, empty the debris canister regularly as per the manufacturer’s instructions.
    • Filter Cleaning: 
      • Importance: Regularly cleaning your pool filter ensures optimal water filtration and prevents clogging.
      • Frequency: Cleaning frequency depends on your filter type and usage. For cartridge filters, clean them every 1-2 weeks. For sand filters, backwash them every 2-4 weeks, and replace the sand every 3-5 years. DE filters require cleaning and adding DE powder based on manufacturer’s recommendations.
      • Cleaning Instructions: Refer to your specific filter manual for detailed cleaning procedures.
      • Pro Tip: Rinse the filter thoroughly after cleaning to remove trapped debris and ensure proper water flow.
    • Emptying Skimmer Basket: 
      • Importance: The skimmer basket traps debris collected from the pool surface. Regularly emptying it prevents the basket from overflowing and debris from re-entering the pool water.
      • Frequency: Empty the skimmer basket daily during peak usage and at least 2-3 times a week throughout the year.
      • Tip: Empty the basket before it gets completely full to maintain optimal skimmer functionality.
  1. Pool Chemistry:
  • Essential Pool Chemicals: 
    • Sanitizer: 
      • Function: Pool sanitizers eliminate harmful bacteria, algae, and other microorganisms that can contaminate your pool water and pose health risks. Chlorine is the most common sanitizer, but bromine and mineral systems are also available.
      • Chlorine: Explain different chlorine types (granular, tablets, liquid) and their application methods. Highlight the importance of maintaining a free chlorine level between 1-3 ppm for proper sanitation.
      • Bromine: Discuss bromine as an alternative sanitizer often preferred for its gentler odor compared to chlorine. Mention the use of a bromine feeder and maintaining a bromine level of 3-5 ppm.
      • Mineral Systems: Briefly explain mineral pool sanitizers that use copper and silver ions to combat bacteria and algae growth. Note that these systems often require supplementary chlorine to maintain a residual sanitizer level.
    • pH Balancer: 
      • Function: pH refers to the acidity or alkalinity of your pool water. A proper pH level (ideally between 7.2 and 7.8) is crucial for several reasons: *

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Pool Chemistry (Continued):

* **pH Balancer (Continued):**

    * **Importance:** A proper pH level (ideally between 7.2 and 7.8)  is crucial for several reasons:

        * **Swimmer Comfort:**  Water outside the ideal pH range can cause skin and eye irritation for swimmers.

        * **Equipment Protection:**  Imbalanced pH can damage pool equipment by corroding metal components or causing scaling on surfaces.

        * **Sanitizer Effectiveness:**  Chlorine and other sanitizers work most effectively within a proper pH range.

 

* **Shock (Oxidizer):**

    * **Function:** Shocking your pool is a periodic treatment used to eliminate  combined chlorine  and other contaminants that regular chlorine can’t handle. Combined chlorine is a byproduct of chlorine reacting with ammonia (from sweat, urine, etc.) and can cause unpleasant odors and eye irritation.

    * **Frequency:** Shock your pool  weekly  during peak usage periods and  bi-weekly  during  off-seasons. Additionally,  shock the pool  after heavy rain or bather loads.

    * **Shock Products:**  Several  shock products  are available, including granular chlorine shock, liquid chlorine shock, and non-chlorine shock  for those with alternative sanitizers.  Always follow manufacturer’s instructions for dosage and application.

    * **Safety Precaution:**  Never mix shock directly with other pool chemicals.  Add shock to the pool water while the pump is running.

 

* **Algaecide:**

    * **Function:**  Algaecide is a preventative measure to control algae growth in your pool.  Algae spores are  always  present in the environment  and can quickly establish themselves if given the opportunity.

    * **Types:**  There are various algaecide types,  including preventative, eradicating, and algaecide with clarifier  properties.  Choose the  appropriate type  based on your needs.

    * **Application:**  Follow  manufacturer’s instructions  for dosage and frequency of algaecide application.  Generally,  preventative algaecide  is added  weekly  during peak season.

    * **Safety Precaution:**   Keep algaecide out of reach of children and pets.  Avoid overusing algaecide, as excessive copper-based algaecides can stain pool surfaces.

 

  • Testing and Balancing Pool Water:
    • Importance: Regularly testing your pool water chemistry is essential to maintain a healthy and sparkling pool.
    • Testing Frequency: Test your pool water at least weekly during peak usage and every 2-3 weeks during off-seasons. Test more frequently after heavy rain, pool parties, or shocking the pool.
    • Test Kit: Use a liquid or digital pool test kit to measure free chlorine, pH, and total alkalinity levels. Follow the test kit instructions carefully for accurate results.
    • Balancing Water Chemistry: Based on your test results, adjust chemical levels as needed to maintain ideal ranges:
      • Free Chlorine: 1-3 ppm
      • pH: 7.2 – 7.8
      • Total Alkalinity: 80-120 ppm (recommended range may vary slightly depending on your sanitizer type)
    • Adjusting Chemical Levels:
      • Increasing Chlorine: Add granular chlorine, chlorine tablets, or liquid chlorine according to package instructions and desired chlorine level increase.
      • Decreasing Chlorine: Wait several hours before retesting, as chlorine levels can fluctuate slightly. If necessary, use a chlorine neutralizer as per manufacturer’s directions.
      • Raising pH: Add pH increaser gradually according to package instructions and retest until the desired pH level is reached.
      • Lowering pH: Add pH decreaser gradually according to package instructions and retest until the desired pH level is reached.
      • Total Alkalinity: If total alkalinity is consistently out of range, consult a pool professional for proper adjustment methods.
  • Safety Precautions:
    • Always wear gloves and eye protection when handling pool chemicals.
    • Never mix chemicals directly. Add them separately to the pool water according to manufacturer’s instructions.
    • Store pool chemicals in a cool, dry place, out of reach of children and pets.
    • Read and follow all safety instructions on pool chemical labels before use.

By following these guidelines and maintaining a consistent cleaning and chemical balancing

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Pool Equipment:
  • Functions of Key Equipment: 
    • Pool Pump: 
      • Function: The pool pump is the heart of your pool’s circulation system. It continuously circulates pool water through the filter, skimmer, and other attached features.
      • Capacity: Pool pumps are sized based on your pool’s volume and turnover rate (recommended time it takes to completely circulate the pool water). A properly sized pump ensures efficient filtration and water sanitation.
    • Pool Filter: 
      • Function: The pool filter traps dirt, debris, and contaminants from the pool water as it circulates through the system. A clean filter is essential for maintaining clear and healthy pool water.
      • Types of Filters:
        • Sand Filter: Uses sand as the filtering media. Requires periodic backwashing to remove trapped debris and rinsing to prevent sand caking.
        • Cartridge Filter: Uses a replaceable filter cartridge that traps debris. Cartridges require regular cleaning or replacement depending on usage.
        • DE Filter: Uses diatomaceous earth (DE) powder as a filtering media. DE filters offer the finest filtration but require adding DE powder regularly and more frequent cleaning procedures compared to other filter types.
    • Pool Heater (Optional): 
      • Function: A pool heater extends your swimming season by warming the pool water to a comfortable temperature. Several heater types are available, including gas heaters, electric heaters, and solar pool heaters.
    • Pool Chlorinator (Optional): 
      • Function: An automatic pool chlorinator dispenses chlorine steadily into the pool water, helping to maintain consistent sanitizer levels and reducing the need for manual chlorine application. Chlorinators come in various types, including tablet feeders and salt chlorine generators.
  • Basic Maintenance Procedures: 
    • Pump Care: 
      • Pump Basket: Regularly check the pump basket for debris accumulation. A clogged basket restricts water flow and reduces pump efficiency. Clean the basket as needed, typically weekly during peak usage.
      • Visual Inspection: Periodically inspect the pump for leaks, loose electrical connections, or unusual noises. Address any concerns promptly to prevent potential damage.
    • Filter Maintenance: 
      • Cleaning or Replacement: Clean or replace filter media based on your specific filter type and manufacturer’s recommendations. For example, sand filters require backwashing, cartridge filters need cleaning or replacement every few weeks, and DE filters require regular cleaning and DE powder additions.
      • Pressure Gauge: Monitor the filter pressure gauge. A significant increase in pressure indicates a clogged filter that needs cleaning, while low or no pressure might indicate a problem with the pump or leaks in the system.
    • General Maintenance: 
      • Turn off the pump before performing any maintenance on the equipment.
      • Consult your pool equipment manuals for specific cleaning and maintenance instructions for your particular models.
  • Signs Your Equipment Needs Repair: 
    • Unusual noises: Grinding, clanging, or any abnormal sounds coming from the pump could indicate bearing wear or internal component problems.
    • Decreased water flow or pressure: A clogged filter or malfunctioning pump can cause reduced water flow through the system.
    • Visible leaks: Leaks around the pump, filter, or pool connections require immediate attention to prevent water damage and wasted pool water.
    • Pool not heating properly (if applicable): Issues with the heater’s thermostat, igniter, or other components can cause malfunctioning.
    • Ineffectiveness of pool cleaning despite proper maintenance: If your pool remains cloudy or has persistent algae problems even with regular cleaning and proper chemical balance, it might indicate circulation or filtration problems that require equipment inspection or repair.

If you notice any of these signs, consult a qualified pool service professional for diagnosis and repair. Attempting to fix complex equipment issues yourself can be dangerous and lead to further damage.

  1. Winterization and Reopening:
  • Winterization Procedures: 
    • Importance: Winterizing your pool properly is crucial to protect it from damage during freezing temperatures. By taking these steps, you prevent water pipes, fittings, and equipment from cracking or bursting due to ice expansion.
    • General Steps:
      • Lower Water Level: Lower the pool water level below the skimmer box to prevent freezing water from damaging the skimmer and pool liner.

Part 1: Maintaining Your Pool Paradise (Continued)

  1. Winterization Procedures (Continued):

* **Clean and Balance Pool Water:**  Perform a  thorough cleaning  of your pool to remove any debris.  Shock the pool  to eliminate bacteria and algae growth  during the off-season.  Ensure proper chemical balance  with a focus on  stabilizing  the chlorine level  for  winter protection.

 

* **Blow Out Pool Lines:**  This step  involves  using a  powerful  air compressor  to  force  water out  of the pool pipes, filter, and  other equipment.  This  prevents  water from freezing and  expanding  within the plumbing system,  which could cause  cracks and  damage. 

    * **Safety Note:**   Blowing out pool lines  can be a  complex  task.  If you are uncomfortable  performing this step yourself,  consult a  professional pool service company  to ensure  it’s done correctly.

 

* **Add Pool Antifreeze (Optional):**  In some  frigid climates,  adding  propylene glycol antifreeze  to specific pool equipment  can provide  additional  protection.  **Consult your pool equipment manuals  carefully**  for  specific instructions  on  where and how much antifreeze to use for  each piece of equipment.  **Never add antifreeze directly to the pool water.**

 

* **Winter Pool Cover:**  Secure a high-quality  winter pool cover  over your pool.  The cover  protects the pool from  debris accumulation,  prevents  algae growth  during the off-season,  and  minimizes  water evaporation.  Choose a  cover  designed for your  pool size  and  weight it down  securely  with  water tubes or  cover anchors  to prevent  it from blowing away  during winter storms.

 

  • Reopening and Re-starting: 
    • Spring Cleaning: Once the danger of freezing temperatures has passed, remove the winter pool cover and carefully dispose of any accumulated debris.
    • Rebalancing Pool Chemistry: Test your pool water and adjust chemical levels as needed to bring them back within the ideal ranges for a healthy and sparkling pool.
    • Reattach Pool Equipment: Reconnect any winterized equipment and restart the pool pump and filter system.
    • Brushing and Vacuuming: Give your pool a thorough brushing and vacuuming to remove any debris that might have settled during the winter months.

By following these winterization and reopening procedures, you can ensure your pool remains protected during the off-season and be ready to enjoy a refreshing swim come spring.

This detailed breakdown provides a comprehensive overview of essential pool maintenance tasks. Remember, consistent cleaning, proper chemical balance, and regular equipment maintenance are key to keeping your pool sparkling and inviting all season long. If you have any further questions or require assistance with specific pool maintenance or repair needs, don’t hesitate to contact your trusted pool service company.

roubleshooting Common Pool Problems:

  • Green or Cloudy Pool Water:
  • Causes: Algae growth, imbalanced chemicals (low chlorine or high pH), inadequate filtration, or environmental factors (e.g., heavy rain, wind blowing debris).
    pen_spark
  • Solutions: Shock the pool to kill algae, adjust chemical levels, clean the filter, and skim the pool regularly. Consider using a clarifier to improve water clarity.
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    hthpools.com
    Cloudy pool water
  • Black Algae:
  • Causes: A more persistent type of algae that thrives in areas with poor circulation and low chlorine levels.
  • Solutions: Brush the affected areas aggressively to remove algae spores, shock the pool repeatedly until the black algae disappears, maintain proper chlorine levels, and improve circulation by adjusting pump run time or adding circulation jets.
    Opens in a new window reddit.com
    Black algae in pool
  • Brown or Red Stains:
  • Causes: Metal stains from dissolved metals in well water or cor corroded pool equipment. Iron can cause brown stains, while copper can cause red stains.
  • Solutions: Identify the source of the metal and address it. Use a metal sequestrant to bind the metal particles in the water, allowing them to be filtered out. Apply a stain removal treatment specifically designed for your stain type.
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    astralpool.com.au
    Brown pool stains
  • Cloudy or Foamy Water After Shocking:
  • Causes: A normal reaction after shocking the pool as dead algae cells and contaminants are released into the water.
  • Solutions: Run the filter continuously for 24-48 hours to allow the filter to trap the particles. Backwash the sand filter or clean the cartridge filter as needed.
  • Pool Liner Wrinkles or Tears:
  • Causes: Overtime, exposure to sunlight and chemicals can cause vinyl pool liners to become brittle and develop wrinkles or tears. Freezing temperatures can also damage liners if the pool wasn’t winterized properly.
  • Solutions: Minor wrinkles might disappear on their own as hot weather relaxes the liner material. For more significant wrinkles or tears, consult a pool professional for repair or replacement of the liner.
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    prestigepoolsnc.com
    Pool liner wrinkles

Additional Tips:

  • Shock the pool at night: Sunlight can reduce the effectiveness of chlorine.
  • Invest in a pool cover: A pool cover helps to minimize water evaporation, reduce chemical consumption, and keep debris out of the pool.
  • Schedule regular professional pool service: A professional pool service company can inspect your pool for potential problems, perform maintenance tasks like deep cleaning and filter maintenance, and advise you on chemical balancing to keep your pool in top shape throughout the year.

By incorporating this troubleshooting section and additional tips, you can provide your customers with valuable resources to address common pool problems and maintain a healthy and beautiful swimming pool.

Sanitizers:

  • Chlorine:
    • Function: Chlorine is the most common pool sanitizer. It eliminates bacteria, viruses, algae, and other microorganisms that can contaminate your pool water and pose health risks. Chlorine works by oxidizing these contaminants, essentially breaking them down at a cellular level.
    • Types: Chlorine comes in various forms, each with its application methods:
      • Granular Chlorine: Slowly dissolves in the pool water, providing continuous chlorine release. Requires a chlorine feeder or chlorine dispenser for controlled application.
      • Chlorine Tablets: Similar to granular chlorine in function, but dissolve slower, offering longer-lasting chlorine levels. Used in chlorine feeders or floating dispensers.
      • Liquid Chlorine (Sodium Hypochlorite): The strongest form of chlorine, often used for shocking the pool to eliminate combined chlorine and other contaminants. Handle with care due to its concentrated nature.
  • Bromine:
    • Function: Bromine is an alternative pool sanitizer often preferred for its gentler odor compared to chlorine. Bromine works similarly to chlorine by oxidizing contaminants in the pool water.
    • Application: Bromine requires a bromine feeder that dispenses bromine tabs or cartridges continuously into the pool water. Maintain a bromine level of 3-5 ppm for proper sanitation.
  • Mineral Systems:
    • Function: Mineral pool sanitizers use copper and silver ions to combat bacteria and algae growth. These minerals gradually disperse into the pool water and inhibit the growth of microorganisms.
    • Limitations: Mineral systems often require supplementary chlorine to maintain a residual sanitizer level effective against a broad spectrum of contaminants.

Other Essential Pool Chemicals:

  • pH Balancer:
    • Function: pH refers to the acidity or alkalinity of your pool water. A proper pH level (ideally between 7.2 and 7.8) is crucial for several reasons:
      • Swimmer Comfort: Water outside the ideal pH range can cause skin and eye irritation for swimmers. Very acidic water can cause itchy skin and red eyes, while highly alkaline water can feel slippery and irritate the eyes.
      • Equipment Protection: Imbalanced pH can damage pool equipment by corroding metal components (low pH) or causing scaling on surfaces (high pH). Calcium scaling can clog filters, pipes, and jets, reducing circulation and filtration efficiency.
      • Sanitizer Effectiveness: Chlorine and other sanitizers work most effectively within a proper pH range. Low pH reduces chlorine’s effectiveness, while high pH can make chlorine more aggressive and potentially irritating to swimmers.
    • Types of pH Balancers: There are separate pH increaser and pH decreaser products available to adjust your pool water’s pH level up or down as needed.
  • Shock (Oxidizer):
    • Function: Shocking your pool is a periodic treatment used to eliminate combined chlorine and other contaminants that regular chlorine can’t handle. Combined chlorine is a byproduct of chlorine reacting with ammonia (from sweat, urine, etc.) and can cause unpleasant odors and eye irritation. Shocking essentially boosts the chlorine’s oxidizing power to break down these combined chloramines and other contaminants.
    • Products: Several shock products are available, including granular chlorine shock, liquid chlorine shock, and non-chlorine shock for those with alternative sanitizers. Always follow manufacturer’s instructions for dosage and application.
  • Algaecide:
    • Function: Algaecide is a preventative measure to control algae growth in your pool. Algae spores are always present in the environment and can quickly establish themselves if given

Here are some of the leading pool equipment manufacturers:

These manufacturers offer a wide variety of pool equipment products, including pumps, filters, heaters, chlorinators, automation systems, and robotic cleaners. It’s important to note that I cannot provide website addresses directly, but searching the web using the provided manufacturer names should lead you to their official websites.

 

Current Pricing as of June 2024

Name Description Type Tax Price
1/2′ All- Weather Electrical Connection Housing   Service Not Taxable $9.99
15 Amp, 1 Pole, GFCI Breaker   Sales Taxable $119.99
15 Amp, Single Pole Breaker   Sales Taxable $14.99
2 Filter Cleaning – Green-to-Clean   Service Taxable $199.99
2 High Temp Union Lit   Sales Taxable $39.99
2 inch Equalizer Plug   Sales Taxable $29.99
2.5 inch Fitting Extender   Sales Taxable $29.99
2.5 inch PVC By the Foot Sales Taxable $2.99
20 Amp 2 Pole GFCI breaker with install   Service Taxable $179.99
20 AMP Single Pole Breaker   Sales Taxable $15.99
20 Amp, 2 Pole Breaker   Sales Taxable $19.99
20 Amp, 2 Pole GFCI Breaker   Sales Taxable $129.99
3HP and Under Motor Replacement   Service Taxable $299.99
Acid Wash Drain the pool and acid wash the finish. Then add new water and necessary startup chemicals. Acid washing typically removes heavy staining and buildup,. However, there is no guarantee the process will remove any or all stains. Service Taxable $699.99
Additional Hardware and Supplies Addtional Electrical and Plumbing Supplies Sales Taxable $49.99
Additional Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $99.99
Additional Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $149.99
Additional Labor   Service Taxable $59.99
Additional Labor – 99 Additional Labor Rate per Hour Service Taxable $99.99
Additional Service Rate 15 Minute Increments Service Taxable $37.50
Additonal Hardware and Supplies Additional Electrical and Plumbing Supplies Sales Taxable $199.99
Advanced Pro 250 Robotic Vacuum LA Sales Taxable $897.44
Alkalinity Up Added Alkalinty Up Mix Sales Taxable $1.59
American Titan Filter Belt O-Ring American Titan Filter Belt O-Ring 53008800z Sales Taxable $59.99
Aqualink Temperature Sensor Air/Water/Solar   Sales Taxable $109.99
Autofill New pool autofill and new high pressure hose Sales Not Taxable $145.00
Ball Valve Ball Valve Replacement Piece Sales Taxable $29.99
Black Alagecide Treatment – Weekly   Sales Taxable $11.99
Black Algae Treatment   Sales Taxable $149.99
Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Jandy Or Wall Switch Program VLP3030-J Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Jandy Or Wall Switch Program VLP3030-J Sales Taxable $1,099.99
Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Pentair Blue Square Vivid 360 Retro Pool Light 30 Watt- Multi Color – Pentair Niche VLP4000-P Sales Taxable $1,099.99
Blue Square Vivid 360 Retro Spa-Multi Color LED VLS4000-P Sales Taxable $799.99
Blue Square Vivid Light Retro Install Blue Square Vivid Light Retro Install Pool and Spa Service Taxable $299.99
Booster Line Cap .75 inch Threaded   Sales Taxable $4.99
Booster Pump Removal and Line Capping   Service Taxable $129.99
Borate Borate added during service stops Sales Not Taxable $0.00
Breaker Install – Non-GFCI   Service Taxable $9.99
Bromine Granular Bromine Granular added during service stops Sales Not Taxable $0.00
Bromine Tablet Bromine Tablet added during service stops Sales Not Taxable $0.00
BWT 100 BWT 100 Robot Vacuum Sales Taxable $699.99
BWT 150 BWT 150 Robot Vacuum Sales Taxable $899.99
BWT 250 BWT 250 Robot Vacuum Sales Taxable $1,099.99
BWT 250 Pool Robot Cleaner – KL   Sales Taxable $989.99
Cal Hypo Shock – 10 lb PC   Sales Taxable $69.99
Cal Hypo Shock – 15lb refill   Sales Taxable $112.50
Cal Hypochlorite Shock – 100 lb Bucket   Sales Taxable $349.99
Calcium Chloride Calcium Chloride added during service stops Sales Not Taxable $0.00
Calcium Hypochlorite Calcium Hypochlorite Granular Shock added during service stops Sales Not Taxable $0.00
CalHypo 100 lbs -SB   Sales Taxable $175.01
CalHypo Shock 25lb Bucket   Sales Taxable $134.99
Century 2 HP Motor   Sales Taxable $599.99
Century 2HP SNGL SPD 00-B28-00123-55 Sales Taxable $499.99
Check Valve Check Valve Sales Taxable $79.99
Check Valve Install Install new Check Valve in exisiting open plumbing Service Taxable $29.99
Check/ACH Fee   Sales Taxable $9.99
Chemical Base Charge – Per Visit   Sales Taxable $10.00
Chlorinator Elbow/Check Valve Pentair Model 300   Sales Taxable $29.99
Chlorine – 25 25lb Bucket of Chlorine Tablets Sales Taxable $164.99
Chlorine – 50 50lb bucket of 3 inch chlorine tablets Sales Taxable $269.99
Chlorine Neutralizer – per lb Reduces Chlorine Levels Sales Taxable $6.00
Chlorine Tablet Floater   Sales Taxable $21.99
Chlorine Tablets (1 in.) 1 inch Chlorine Tablets added during service stops Sales Not Taxable $0.00
Chlorine Tablets (3 in.) 3 inch Chlorine Tablets added during service stops Sales Not Taxable $0.00
Chlorine Tablets – 50 lb Bucket -SB   Sales Taxable $155.85
Chlorine Tablets 3 in. 3 inch Chlorine Tablets added during service stops Sales Not Taxable $2.99
Chlorine Tablets 3 inch – 50 lb Bucket   Sales Taxable $249.99
Chlorine Wash Pool draining and chlorine wash for pool and spa (chlorine washes do not remove stains but sanitize Service Not Taxable $375.00
Clarifier Clarifier added during service stops Sales Not Taxable $0.00
Clarifier – per oz   Sales Taxable $1.49
Clarifier – QT One Court of Water Claifier Sales Taxable $29.99
Clean Clear Plus 200 – Used Clean Clear Plus Single Cartridge Filter – Used Sales Taxable $500.00
Commercail Pool Standard Service Visit A 60 Minute, Commercial Pool Standard Service Visit Service Taxable $99.99
Commercail Pool Standard Service Visit 60 Minute, Commercial Pool Standard Service Visit Service Taxable $125.00
Commercial Pool Standard Service Visit – Chemicals Chemical Charge for a Commercial Pool Standard Service Visit Service Taxable $25.00
Commercial Service Base Chemical Charge   Sales Taxable $25.00
Commercial Service Standard Visit – KL   Service Taxable $59.99
Contracted Labor Rate Credit – Hourly   Service Not Taxable -$150.00
Convenience fee Convenience fee for credit card payments – charged during credit card transaction Service Not Taxable $1.00
Copper Algaecide Copper Based Liquid Algaecide added during service stops Sales Not Taxable $0.00
Copper Algaecide – per oz. Copper Based Liquid Algaecide Added During Service Sales Taxable $1.49
Copper/PolyQuat Copper/PolyQuat Blend Liquid Algaecide added during service stops Sales Not Taxable $0.00
Cyanuric Acid Cyanuric Acid(Conditioner) added during service stops Sales Not Taxable $0.00
Diamond Brite – Aqua Quartz The Diamond Brite Aqua Quartz Surface Finish Sales Taxable $7.00
Diamond Brite – Aqua Quartz Installation   Service Taxable $4.00
Diatomaceous Earth Diatomaceous Earth added during service stops Sales Not Taxable $0.00
Diatomaceous Earth Alternative Diatomaceous Earth Alternative added during service stops Sales Not Taxable $0.00
Disconnect, Removal, and Disposal of Pressure Side Vacuum Disconnect, Removal, and Disposal of Pressure Side Vacuum Service Taxable $79.99
Drain Cover Replaced missing or broken Drain Cover Sales Not Taxable $65.00
Dry Acid Dry Acid added during service stops Sales Not Taxable $0.00
Easy Touch to Intellicenter i10ps Upgrade   Sales Taxable $1,499.99
Easy Touch/Intelli Touch Intellicenter Upgrade Install   Service Taxable $199.99
Electrical Diagnostics Electrician Diagnostic Fees Service Taxable $110.00
Electrical Parts   Sales Not Taxable $0.00
Enzymes Enzymes added during service stops Sales Not Taxable $0.00
Equipment Install Bundle   Service Not Taxable -$250.00
Equipment Removal and Disposal Removal and Disposal of all the Old Equipment Service Taxable $149.99
Extension Cord, Outdoor – 100ft   Sales Taxable $24.99
Filter New Pentair 60sqft D.E. filter sold Sales Not Taxable $890.00
Filter Cleaning – FC01 Filter Service and Cleaning Service Taxable $199.99
Filter Cleaning – FC02 Filter Service and Cleaning Service Taxable $179.99
Filter Cleaning – FC03 Filter Service and Cleaning Service Taxable $159.99
Filter Install Discount   Service Not Taxable -$499.99
Filter Lid Bolt Filter Lid Band Bolt Sales Not Taxable $60.00
Filter Parts (Grids) New D.E. Grid installed to replace the damaged unit Sales Not Taxable $35.00
First Choice 425 sf Cartridge Filter A 425 square foot cartridge filter by First Choice Sales Taxable $999.99
Floater New chlorine floater installed in the pool/spa Sales Not Taxable $12.00
Flocculant Flocculant added during service stops Sales Not Taxable $0.00
Full Filter Service   Service Taxable $159.99
Gas Line   Sales Not Taxable $0.00
GFCI Breaker Install   Service Taxable $19.99
GFI Replaced your GFI that controls your pool/spa lights Sales Not Taxable $85.00
Hayward 50 SF StarClear Cartridge Filter   Sales Taxable $599.99
Hayward C-Spa Heating Element   Sales Taxable $103.99
Hayward Jet-Air III Vari-Flo Nozzle Assembly Hayward Jet-Air III Vari-Flo Nozzle Assembly Sales Taxable $21.99
Hayward SwimClear 525 Hayward SwimClear 525 Multi-Element Cartridge Filter Sales Taxable $1,799.99
Hayward TriStar 950 VSP A 2.7HP Hayward Tristar 950 Variable Speed Pump Sales Taxable $1,949.99
Hayward TriStar VS 900 Hayward TriStar VS 900 Variable Speed Pump Sales Taxable $1,599.99
Heat Pump Install Instalation of Heat Pump Service Taxable $599.99
Heater   Sales Not Taxable $2,850.00
Heater Disposal – Standard   Service Taxable $99.99
Heater Install-Standard   Service Taxable $599.99
Inline Basket replaced your broken inline basket with a new unit Sales Not Taxable $15.00
Install Hayward TriStar 950 VSP Installation of the Hayward TriStar 950 Variable Speed Pump. Service Taxable $599.00
Intellicenter Standard Install   Service Taxable $599.99
Intelliflo Pump Housing   Sales Taxable $499.99
Intex Pool Cartridge and Filter System   Sales Taxable $199.99
Jandy CV580 Bottom Tank Assembly   Sales Taxable $699.99
Jandy CV580 Cartridge Filter   Sales Taxable $1,599.99
Jandy Valve New Jandy arms valve and caps installed Sales Not Taxable $75.00
Jandy Valve Cover   Sales Taxable $34.99
Jandy Valve Diverter Kit Replacement Jandy Valve Diverter Sales Taxable $79.99
Jandy VS Plus 2.7 HP Pump   Sales Taxable $1,899.99
Kelly Lemmons Cash Payment House Closing   Service Not Taxable -$10,500.00
Kelly Lemmons Service Credit   Service Not Taxable -$375.00
Kelly Lemmos Refund   Sales Not Taxable $837.79
Labor Discount – Preferred Customer $50 labor discount for preferred customers. Service Taxable -$50.00
Labor Rate Discount   Service Not Taxable $150.00
Lighting Transformer Install   Service Taxable $199.90
Liquid Acid Liquid Acid added during service stops Sales Not Taxable $0.00
Liquid Chlorine Liquid Chlorine added during service stops Sales Not Taxable $0.00
Liquid Chlorine – Case A case containing 4-1 gallon jugs Sales Taxable $39.99
Liquid Chlorine – Gallon A Gallon of Liquid Chlorine 12.5 Sales Taxable $8.00
Liquid Chlorine – Per Oz.   Sales Taxable $0.08
Low Voltage Cable Install for Heater   Service Taxable $79.99
Low Voltage Data Cabe and Install Communication Cable for Intelliflo Data to Control Panel Sales Taxable $159.99
Manifold New filter aftermarket manifold installed Sales Not Taxable $80.00
Metal Sequestering Agent Metal Sequestering Agent added during service stops Sales Not Taxable $0.00
Miscellaneous Concrete or Stone Repair   Service Not Taxable $99.99
Monthly Maintenance and Service Agreement EB Monthly Maintenance and Service Package Service Taxable $425.00
Monthly Maintenance Package   Service Taxable $299.99
Motor Bearings Replaced your worn pump bearings with new and gaskets and seals required Service Not Taxable $175.00
Multiport Spider Gasket Replacement   Service Taxable $299.99
Muriatic Acid – Case A case containing 4-1 gallon jugs. Sales Taxable $39.99
Muriatic Acid – Case 4 SB   Sales Taxable $22.99
Muriatic Acid – per oz. Muriatic Acid Added to Lower the Pool’s pH. Sales Taxable $0.20
New Control Panel Istallation   Service Taxable $499.99
New Filter Install A cartridge or D.E. Filter Installation Service Taxable $499.99
New Filter Installation rs   Service Taxable $399.99
New Pump Install Installation of a new Filter Pump Service Taxable $499.99
Old Filter Removal   Service Taxable $99.99
Paramount 6 Port In-Floor Water Valve w/ O-Ring Paramount 6 Port In-Floor Water Valve w/ O-Ring. Includes installation. Sales Taxable $499.99
Past Due Fee Failure to pay off the Invoice by the listed due date. Service Not Taxable $15.00
Pebble Tech C3 Pder Foot   Sales Taxable $7.15
Pebble Tech Install – Labor per foot   Service Taxable $4.25
Pentair Clean and Clear RP Cartridge Filter 150 Pentair Clean Clear RP Cartridge Filter 150 sf Sales Taxable $799.99
Pentair Clean Clear Plus 320 Pentair Clean Clear Plus 320 SqFt Cartridge Filter – 160340 Sales Taxable $1,199.99
Pentair Clean Clear Plus 420 Pentair Clean Clear Plus 420 sqft Cartridge Filter Sales Taxable $1,499.99
Pentair Clean Clear Plus 520 Pentair Clean Clear Plus 520 SqFt Cartridge Filter – 160332 Sales Taxable $1,799.99
Pentair Expansion Module Module Expansion for Motherboard. Additional Valves and Communication Expansion Sales Taxable $949.99
Pentair FNS Plus 48 Pentair FNS Plus 48 sqft D.E. Filter Sales Taxable $1,249.99
Pentair FNS Plus 48 CGA Pentair FNS Plus 48 Complete Grid Assembly inc. Manifold Sales Taxable $549.99
Pentair Fns Plus 48 O-Ring 39010200Z Sales Taxable $54.99
Pentair Intellicenter i5ps Pentair Intellicenter i5ps Pool and Spa Automation Control with 2 Intellivalve Actuators with Basic Install 521907 Sales Taxable $4,899.99
Pentair Intellicenter i5Ps w/ Salt and 2 actuators A Pentair Intellicenter i5Ps panel with salt cell and 2 intellivalve actuators with basic install 521906 Sales Taxable $5,999.99
Pentair Intellicenter i8ps The Intellicenter Automation System for Pool and Spa w/8 relays Sales Taxable $4,999.99
Pentair Intellicenter i8PS and 2 Intellivalve Actuators Pentair Intellicenter i8PS Control and Automation w/ 2 Intellivalve Actuators with Basic Install 521904 Sales Taxable $5,299.99
Pentair Intellicenter i8PS w/ Salt Cell and 2 Intellivalve Actuators Pentair Intellicenter i8PS w/ Salt Cell and 2 Intellivalve Actuators including basic install 521903 Sales Taxable $6,299.99
Pentair Intelliflo 3 and Install – KL   Sales Taxable $2,399.99
Pentair Intelliflo3 1.5 HP The Pentair Intellifo3 1.5hp Variable Speed Pump 011065 Sales Taxable $1,549.99
Pentair Intelliflo3 3HP The Pentair Intellifo3 3.0hp Variable Speed Pump 113-011PNTR07500 Sales Taxable $1,989.99
Pentair Intelliflo3 with I/O Relay Control Board 11076 Sales Taxable $2,199.99
Pentair Intellivalve Actuator Install   Service Taxable $399.99
Pentair Kreepy Krawly Racer Pressure Side Cleaner Pentair Kreepy Krawly Racer Pressure Side Cleaner 360228 Sales Taxable $1,199.99
Pentair LA01N Pentair LA01N Pressure Side Booster Pump Sales Taxable $499.99
Pentair MasterTemp 250K BTU Heater – KL   Sales Taxable $2,749.99
Pentair Mastertemp 250k BTU NG Heater   Sales Taxable $3,599.99
Pentair Mastertemp 400 400k BTU-LP 400,000 BTU, Liquid Propane Heater Sales Taxable $4,299.99
Pentair Mastertemp 400 Ignition Control Module Kit   Sales Taxable $599.99
Pentair MasterTemp Control Module and Membrane P/N 114610010510 Sales Taxable $719.99
Pentair MasterTemp Igniter Gasket Kit P/N 007770711005400 Sales Taxable $109.99
Pentair MasterTemp Ignition Control Module P/N 0147600223 Sales Taxable $369.99
Pentair MasterTemp.400 LP Blower Assembly Unit Blower for MasterTemp 400 LP Sales Taxable $799.99
Pentair Multiport Gskt Vlv Div 14971-SM20E12 Sales Taxable $74.99
Pentair Prowler 920 Robotic Cleaner Pentair Prowler 920 Robotic Cleaner 360322 Sales Taxable $1,299.99
Pentair Prowler 930W Robot Cleaner w/ Caddy Pentair Prowler 930W Robot Cleaner w/ Caddy 360540 Sales Taxable $1,799.99
Pentair Quad DE 80 Filter Grid Replacement Four (4) Pentair Quad DE Cartridge Filter Cartridges and Installation Sales Taxable $599.99
Pentair Racer LS Pressure Side Vacuum Pentair Racer LS Pressure Side Vacuum 360330 Sales Taxable $849.99
Pentair Superflo 2.2 HP VSP A Pentair Superflo 2.2HP Variable Speed Pump Sales Taxable $1,299.99
Pentair Three-Way Diverter Valve CPVC   Sales Taxable $109.99
Pentair UltraTemp Hot Cold Heat Pump 140K Pentair UltraTemp H/C Heat Pump 140K BTU 460958 Service Taxable $7,499.99
Pentair Vavle Actuator Pentair Valve Actuator and Install Sales Taxable $399.99
Pentair Whisperflo Variable Speed Pump Pentair 2.6 HP Whisperflo VSP Sales Taxable $1,499.99
Pentair/Pac-Fab/Purex FNS 48 Grid and Manifold Set   Sales Taxable $599.99
Pentair/Starite Trap Body Assmebly   Sales Taxable $339.99
Pentiar FNS Plus Grid Set and Install – KL   Sales Taxable $559.99
Phosphate Remover per oz. Phosphate treatment and removal completed Service Taxable $0.99
Pirahna Power Pole   Sales Taxable $76.29
Piranha Deep Rake Net -SB   Sales Taxable $38.14
Piranha Pool Net Rake Deep Net   Sales Taxable $49.99
Polaris Booster Pump Hose Replacement Kit Hose Connectors Sales Taxable $79.99
Polaris Freedom Cordless Robot Vacuum Cleaner   Sales Taxable $1,399.99
Polaris Quattro Sport Pressure Side Cleaner Polaris Quattro Sport F4TR Sales Taxable $1,299.99
Polaris TR28 Pressure Side Vacuum Polaris TR28 Pressure Side Sales Taxable $599.99
Pool Fill by the foot   Service Taxable $11.50
Pool Tear Out by the foot   Service Taxable $12.00
PoolRX Plus   Sales Taxable $79.99
Potassium Monopersulfate Potassium Monopersulfate Granular oxidizer added during service stops Sales Not Taxable $0.00
Power Supply Line with Conduit   Sales Taxable $109.99
Preferred Customer Discount A.K Preferred Customer Discount Service Taxable -$200.00
Pressure Side Booster Pump Install   Service Taxable $199.99
Primer and Paint   Sales Taxable $99.99
Professional Series Nylon Bristle Wall Brush 24   Sales Taxable $54.99
Programming Discount-Preferred Customer/Referral   Sales Not Taxable -$75.00
Pump Discount   Sales Not Taxable -$150.00
Pump Impeller New pump impeller installed to replace damaged one Sales Not Taxable $73.00
Pump Install Discount   Sales Not Taxable -$100.00
Pump Power Line Replacement   Sales Taxable $79.99
Pump Seal Replaced pump seal, gaskets and orings Service Not Taxable $150.00
Pump seal plate Installed a new pump seal plate to replace the damaged unit Sales Not Taxable $68.00
Pump Swap Swapped Filter Pump in broken Spa Pump location Service Taxable $99.99
Purex Triton Fns 48 O-Ring   Sales Taxable $52.99
PVC line cleaning – Forced Water   Service Taxable $99.99
PVC Re-Plumb of PVC includes basic labor   Sales Taxable $4,999.99
RayPak 336K BTU Propane Gas Heater – Digital Electronic P/N 009211270011 Sales Taxable $3,799.99
RayPak 406K BTU Propane Gas Heater – Digital Electric P/N 11009211002700 Sales Taxable $4,699.99
Replacement Motor Ceramic Seal   Sales Taxable $44.99
Return Line Plug – 1.5 inch Threaded   Sales Taxable $7.99
Ribbed Outerlock Telepole 6′-12′   Sales Taxable $49.99
Rigth Fit Salt Cell Hayward Replacement Replacement Salt Cell for Hayward GLX-CELL-15-W Sales Taxable $799.99
Robot Control Enclosure A U/V and Waterproof Enclosure for Pool Robot Controller with Installation Sales Taxable $149.99
Salt Added 1 Bag of Salt Sales Not Taxable $8.00
Salt Cell New Salt cell installed Service Not Taxable $650.00
Salt Cell Cleaning The salt cell needed to be cleaned Service Not Taxable $35.00
Salt Cell Replacement   Service Taxable $49.99
Scale Dtop One treatment of Scale Stop Service Not Taxable $35.00
Scale, Stain, and Metal Remover – Quart Used to remove metals from the water. Helps prevent scaling and staining. Sales Taxable $27.99
Screws – Replacement 1 Stainless Steel screws Sales Taxable $2.99
Service Call – Programming and Setup Setup the programming of pump or panel. Service Taxable $299.99
Service Call Discount   Service Not Taxable -$200.00
Service Call Referral Credit   Sales Not Taxable -$25.00
Service Credit   Service Not Taxable -$20.00
Shock – Calcium Hypochlorite – per 1/2 lb Calcium Hypochlorite Granular Shock Added During Service Sales Taxable $4.39
Single Visit Commercial Service A 45 minute Standard, Single Commercial Service Visit Service Taxable $124.99
Sodium Bicarbonate Sodium Bicarbonate added during service stops Sales Not Taxable $0.00
Sodium Bromide Sodium Bromide Alternative added during service stops Sales Not Taxable $0.00
Sodium Bromide Mustard/Brown/Green Algaecide Treatment – Large   Service Taxable $129.99
Sodium Carbonate Sodium Carbonate added during service stops Sales Not Taxable $0.00
Sodium Carbonate – per lb Sodium Carbonate Added During Service Sales Taxable $2.99
Spa and Hot Tub Filter Install   Service Taxable $299.99
Spa Light Replaced spa light bulb and gasket Sales Not Taxable $295.00
Stabilzier Cyanruic Acid – per lb Cyanuric Acid Conditioner Added During service Sales Taxable $4.29
Standard Labor   Service Taxable $150.00
Standard Labor Rate – 1 Hour Standard labor rate for One 1 hour of service. Non-Service Call Service Taxable $150.00
Standard Pool Service Visit – SPSV01   Service Taxable $49.99
Standard Pool Service Visit – SPSV02   Service Taxable $59.99
Standard Service Call A Standard Service Call. Includes One 1 hour of labor Service Taxable $200.00
Starite/Pentair Max E Them Clamp Knob   Sales Taxable $29.99
Starite/Pentair Max-Therm Stainless Housing Clamp   Sales Taxable $119.99
System Programming and Inspection Programming of Panel and/or Pump as well as a complete visual inspection of pool equipment Service Taxable $299.99
Taylor Test 2 Chlorine 2 oz. SB   Sales Taxable $7.74
Taylor Test pH Indicator 2 oz. SB   Sales Taxable $5.52
Third Party Labor   Service Taxable $300.00
Tile Cleaning Bead blast your pool tile and apply sealant Service Not Taxable $600.00
Tile Sealing Remove calcium haze and seal tile Service Not Taxable $175.00
Timer New Timer installed Sales Not Taxable $145.00
Trichloro-s-triazinetrione Trichloro-s-triazinetrione Granular Shock added during service stops Sales Not Taxable $0.00
Union Leak Repair Repair leak a plumbing union Service Taxable $29.99
Used Filter Install – JS Used filter install – Jason Simmons Service Taxable $100.00
V.S. Pump (Ecostar) New Hayward EcoStar variable speed pump installed(warranty through the manufactuerer) Sales Not Taxable $1,425.00
ValPak-Hayward Weighted Skimmer   Sales Taxable $49.99
ValPak-Hayward Weighted Skimmer – SB   Sales Taxable $32.79
Valve Actuators New Valve Actuator Installed Sales Not Taxable $150.00
Variable Speed Pump Install – No Comm Variable Speed Pump Instalation for a non-communications Pump Analog Service Taxable $599.99
Variable Speed Pump Install w/Comm Variable Speed Pump Installation w a communication port and cable install. Service Taxable $649.99
Vivid 150W Transformer 13V/15V VLT600150 Sales Taxable $299.99
Vivid 300W Transformer 13V/15V VLT600300 Sales Taxable $299.99
Vivid Light Install   Service Taxable $299.99
Water Hose New auto fill hose Sales Not Taxable $25.00
Wire Harness and Connections   Sales Taxable $49.99
Yellow, Mustard, Alage out   Service Taxable $39.99
Zodiac Caretaker Rebuild Kit and Install   Sales Taxable $499.99