FAQ (Frequently Asked Questions)
General Questions
What services does Keep My Pool Clear offer?
We offer a wide range of services including:
- Annual Maintenance and Programming
- Equipment Programming
- Filter Service
- Maintenance and Repair
- Pool School Classes
- Remote Equipment Monitoring
- Weekly Pool Service
- Online Supply Store
How can I contact Keep My Pool Clear?
You can contact us by calling (512) 766-5411 for personalized advice and support.
Where is Keep My Pool Clear located?
We are a locally owned business operating in Central Texas. You can visit our supply store for all your pool needs.
What makes Keep My Pool Clear unique?
We pride ourselves on being locally owned, using top-quality products, offering flexible and customer-friendly services, and fostering long-term customer relationships.
Services
What is included in the weekly pool service?
Our weekly pool service, starting at $59.99 per visit, includes:
- Cleaning the pool
- Checking and balancing water chemistry
- Inspecting pool equipment
- Skimming the surface
- Brushing walls and steps
- Emptying of skimmer baskets
- Email Digital Door Hanger
- Vacuuming and deep cleans are provided as an additional service
Q: What payment methods do you accept?
A: We accept various payment methods including credit cards and debit cards.
What are the Pool School Classes?
Our Pool School Classes are educational sessions designed to teach you the basics of pool maintenance. You’ll learn how to properly care for your pool, including water chemistry, equipment operation, and routine maintenance tasks.
How does remote equipment monitoring work?
Remote equipment monitoring allows us to keep an eye on your pool’s equipment in real-time, ensuring everything is functioning correctly. This service helps us quickly identify and address any issues that may arise.
Products
What products do you offer in your supply store?
Our online supply store offers a variety of pool maintenance products, including:
- Chemicals
- Cleaning tools
Can I purchase products online?
Currently, our products are available for purchase at our supply store. For specific inquiries, please contact us at (512) 766-5411.
- Pool equipment
- and much more
Pool Maintenance
Q: How often should I clean my pool?
A: For optimal water quality and equipment longevity, we recommend a weekly cleaning routine that includes skimming, brushing, vacuuming, and filter cleaning.
Q: What chemicals do I need to maintain my pool?
A: Essential pool chemicals include a sanitizer (chlorine or alternative), pH balancer, shock (oxidizer), and algaecide. Regular testing and balancing of these chemicals are crucial for a healthy pool.
Equipment and Repairs
Q: How do I know if my pool equipment needs repair?
A: Signs that your equipment may need repair include unusual noises from the pump, decreased water flow or pressure, visible leaks, ineffective cleaning, and heating issues.
How much does the weekly pool service cost?
The weekly pool service starts at $59.99 per visit. Additional services or repairs may incur extra charges.
Are there any additional fees for equipment programming or filter service?
Yes, additional fees may apply for equipment programming and filter service. Please contact us for a detailed quote based on your specific needs.
Pool Junction App
What is the Pool Junction App?
The Pool Junction App is a tool provided by Keep My Pool Clear to help you manage your pool maintenance. The app offers features like scheduling services, monitoring your pool’s condition, and accessing educational resources.
How do I download the Pool Junction App?
You can download the Pool Junction App from the App Store or Google Play. For assistance, please contact us at (512) 766-5411.